Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Boxee

Labels

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8469 Views
  • 60 replies
  • 8 likes
  • Other
  • 8469 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19529 Views
  • 9 replies
  • 2 likes
  • Other
  • 19529 Views
  • 9 replies
  • 2 likes

Cant change my email address

PlanFreeCountry Australia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free Country Australia    Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • ribezaz
  • Spotify Star
  • 226 Views
  • 1 replies
  • 1 likes
  • Boxee
  • 226 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some new podcast episodes don't show in New tab

PlanPremiumCountryPolandDeviceMotorola e20Operating SystemAndroid My Question or IssueSome podcast episodes don't show up in New tab once they are released. I checked and I have the podcast in followed, it shows up in my library but new episode was r...

  • Regular
  • Plan Premium Country Poland Device Motorola e20 Operating System Android   My Question or Issue Some podcast episodes don't show up in New tab once they are released. I checked and I h...
  • MartinT
  • Moderator
  • 1367 Views
  • 17 replies
  • 0 likes
  • BB10
    Boxee
    Chromecast
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Other
    PlayStation
    Symbian
    TV
  • 1367 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Like icon not showing

Hello!Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the fact that the song is added to your "liked songs" is...

  • Newbie
  • Hello! Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the...
  • Tasarion
  • Newbie
  • 6820 Views
  • 5 replies
  • 2 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
    TV
    WD
    WP 8
    WRT
  • 6820 Views
  • 5 replies
  • 2 likes

Superuser Contribution I can´t follow a friend

PlanPremium DeviceLaptop DellOperating SystemWindows 10 I am trying to follow a friend. I click the "follow" button. I go to my friends activities and can´t see my friends activity (I know that he is listening). I search again for my friends in my fr...

  • Casual Listener
  • Plan Premium     Device Laptop Dell Operating System Windows 10   I am trying to follow a friend. I click the "follow" button. I go to my friends activities and can´t see my f...
  • Dian
  • Spotify Legend
  • 298 Views
  • 3 replies
  • 0 likes
  • Boxee
    Denon
    Ford SYNC
  • 298 Views
  • 3 replies
  • 0 likes

How can Spotify get away with this? (ONKYO support)

Spotify have punished early adopters, many of who have invested hunders of euros in compatible hardware, and have spent good money on a premium subscription. They have taken their money, taken manufacturers license money, and now destroy that valuabl...

  • Gig Goer
  • Spotify have punished early adopters, many of who have invested hunders of euros in compatible hardware, and have spent good money on a premium subscription.   They have taken their money, tak...
  • msellers
  • Casual Listener
  • 3244 Views
  • 15 replies
  • 19 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    Sony
    Symbian
    WD
  • 3244 Views
  • 15 replies
  • 19 likes

Superuser Contribution Cannot skip on song results

When I play a song in the songs section on the search results page I expect the next listed song to be played when I click next. But in the latest version of the beta web player (aka desktop app) it does nothing. That's a nice feature for some users ...

  • Regular
  • When I play a song in the songs section on the search results page I expect the next listed song to be played when I click next. But in the latest version of the beta web player (aka desktop app) it ...
  • MafeG
  • Spotify Legend
  • 576 Views
  • 1 replies
  • 1 likes
  • BB10
    Boxee
    Connect
    Denon
    Logitech
    music
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Symbian
    TV
    WD
    WP 8
  • 576 Views
  • 1 replies
  • 1 likes

spotify syncs mobile to web , doesnt web to mobile

when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web) however when i listen to one on web it is perfectly fine on mobile and I can continue where I left off from mobile how do i ...

  • Casual Listener
  • when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web)   however when i listen to one on web it is perfectly fine on mobi...
  • Billy-J
  • Spotify Star
  • 665 Views
  • 3 replies
  • 0 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
    TV
    WD
    WP 8
    WRT
  • 665 Views
  • 3 replies
  • 0 likes

How to create your playlist on spotify?

How to create your playlist on Spotify fast go to the Spotify website and app then create your account https://www.spotify.com/in/ then click the playlist then add your lovely song can you hear others song

  • Visitor
  • How to create your playlist on Spotify fast go to the Spotify website and app then create your account https://www.spotify.com/in/ then click the playlist  then add your lovely son...
  • 659 Views
  • 0 replies
  • 0 likes
  • BB10
    Boxee
    Denon
    Logitech
    music
    Other
    PlayStation
    Symbian
    TV
  • 659 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange

I have not seen a less friendly interface before.the text of the errors is absolutely not informative.guess what is wrong - impossible!choosing traffic lights from google capcha for every move is disgusting I also had to guess to fill the field music...

  • Casual Listener
  • I have not seen a less friendly interface before. the text of the errors is absolutely not informative. guess what is wrong - impossible! choosing traffic lights from google capcha for every move ...
  • peaven
  • Casual Listener
  • 13114 Views
  • 18 replies
  • 2 likes
  • BB10
    Boxee
    Connect
    Denon
    Marantz
    music
    Samsung
  • 13114 Views
  • 18 replies
  • 2 likes

About working on your conscience and your sub-conscience

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI only saw one album throughout the whole Spotify that uses Hemi-Sync music to align the sub-...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I only ...
  • 611 Views
  • 0 replies
  • 0 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
    WD
    WP 8
    WRT
  • 611 Views
  • 0 replies
  • 0 likes

Start random music + Web player

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy S9, Win10 DesktopOperating SystemAndroid, Windows 10 My Question or IssueISSUE; how to disable/REMOVE webplayer, the option stated somewhere on this forum is REMOVED and i cannot disable web player.A...

  • Newbie
  •   Plan Premium Country  Netherlands Device Samsung Galaxy S9, Win10 Desktop Operating System Android, Windows 10   My Question or Issue ISSUE; how to disable/REMOVE webplaye...
  • Sebasty
  • Community Legend
  • 561 Views
  • 1 replies
  • 0 likes
  • Boxee
  • 561 Views
  • 1 replies
  • 0 likes

Why playlist disappear?

Why the playlist “Cataland” has been deleted ?

  • Newbie
  • Why the playlist “Cataland” has been deleted ?
  • 858 Views
  • 0 replies
  • 0 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
    WD
    WP 8
    WRT
  • 858 Views
  • 0 replies
  • 0 likes

Spotify will randomly start playing some weird techno playlist

This keeps happening to me. I will be listening to a playlist with over 300 songs, and it will be on shuffle. Then all of a sudden, the next song will be some weird techno song I have never heard of before and it will stay on that techno playlist unt...

  • Casual Listener
  • This keeps happening to me. I will be listening to a playlist with over 300 songs, and it will be on shuffle. Then all of a sudden, the next song will be some weird techno song I have never heard of ...
  • seufee
  • Casual Listener
  • 3151 Views
  • 2 replies
  • 6 likes
  • Boxee
    Connect
    Other
    PlayStation
    Sony
    WRT
  • 3151 Views
  • 2 replies
  • 6 likes

Spotify lagging hard on PlayStation 4

I just can't listen to 10s of music without lag and freeze. I don't know why this happen because on my phone and on notebook Spotify works just fine (i tested them at the same time), without any lag or freeze, it only happens on the PlayStation 4 and...

  • Casual Listener
  • I just can't listen to 10s of music without lag and freeze. I don't know why this happen because on my phone and on notebook Spotify works just fine (i tested them at the same time), without any lag ...
  • ryan2brown-ca
  • Newbie
  • 10547 Views
  • 3 replies
  • 2 likes
  • BB10
    Boxee
    Ford SYNC
    Samsung
    Symbian
  • 10547 Views
  • 3 replies
  • 2 likes

Can i play downloaded song offline while an other devices plays them online

Hello ! the titles says it I am in a musical duo, we have bought a premium spotify accound and uploaded an album My partner plays spotify in his tatoo shop, logged online during the day I want to practice playing along with our songs, So i thought I ...

  • Newbie
  • Hello ! the titles says it   I am in a musical duo, we have bought a premium spotify accound and uploaded an album   My partner plays spotify in his tatoo shop, logged online during the...
  • 646 Views
  • 0 replies
  • 0 likes
  • Boxee
  • 646 Views
  • 0 replies
  • 0 likes

PS3 Spotify premium travando

Boa noitesou assinante premium e faço uso do spotify no PS3 porém nos últimos dias trava sempre, nem o controle funciona pq a tela fica congelada, obrigando a usar o botão de liga desliga para reiniciar o sistemao ps3 está alimentado por Internet via...

  • Newbie
  • Boa noitesou assinante premium e faço uso do spotify no PS3 porém nos últimos dias trava sempre, nem o controle funciona pq a tela fica congelada, obrigando a usar o botão de liga desliga para reinic...
  • Bittencourt
  • Spotify Star
  • 3758 Views
  • 11 replies
  • 4 likes
  • Boxee
  • 3758 Views
  • 11 replies
  • 4 likes

Songs unavailable

I keep getting "this song is unavailable" every time I try and listen to a song online. I have a premium subscription but haven't used it for some time. Can you help?

  • Newbie
  • I keep getting "this song is unavailable" every time I try and listen to a song online. I have a premium subscription but haven't used it for some time. Can you help?
  • user-removed
  • Not applicable
  • 618 Views
  • 1 replies
  • 0 likes
  • Boxee
  • 618 Views
  • 1 replies
  • 0 likes

Remove API access from account

I granted access to my account through a website for some sketchy application, now I want to remove it. How? IF THERE'S AN ERROR, MAKE IT RED, NOT GREEN LIKE THE REST OF YOUR INTERFACE, HOW AM I SUPPOSED TO RECOGNIZE AN ERROR IF IT BLENDS IN? Serious...

  • Newbie
  • I granted access to my account through a website for some sketchy application, now I want to remove it. How?   IF THERE'S AN ERROR, MAKE IT RED, NOT GREEN LIKE THE REST OF YOUR INTERFACE,...
  • osornios
  • Spotify Star
  • 990 Views
  • 1 replies
  • 0 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
  • 990 Views
  • 1 replies
  • 0 likes

Can't play current song!

I have a spotify premium account, because I like to listen to music when I don't have internet access. It basically works just fine on my android device but not on my desktop machine. weather or not it is conected to the internet. I have it selected ...

  • Casual Listener
  • I have a spotify premium account, because I like to listen to music when I don't have internet access. It basically works just fine on my android device but not on my desktop machine. weather or not ...
  • spydx
  • Casual Listener
  • 2279 Views
  • 4 replies
  • 3 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    Samsung
    Symbian
    WD
    WP 8
    WRT
  • 2279 Views
  • 4 replies
  • 3 likes

Notifications not working

About two/three months ago my notfications stop working, i dont get notification of any new music that is added or update that is made in the playlists that i follow. I already try to reinstall the aplicattion and that dont work Hope that i can get s...

  • Newbie
  • About two/three months ago my notfications stop working, i dont get notification of any new music that is added or update that is made in the playlists that i follow.   I already try to reinst...
  • 790 Views
  • 0 replies
  • 0 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    Samsung
    Symbian
    WD
    WP 8
    WRT
  • 790 Views
  • 0 replies
  • 0 likes