Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I cant claim my artists account

I cant claim my artists account

I want to claim my artist profile via spotify for artist but in the verification step when i click on "Next", the website will alwalys redirect me back to "Claim an Artist Profile".
I already tried multiple Browsers.
Reply
1 Reply

Hey there, 

 

Thanks for getting in touch about this and welcome to the Community. 

 

Just to confirm, have you tried following these exact steps to claim your profile? If so, we also suggest that you try again from a different device and using a different internet connection to see if that makes the difference. 

 

If the issue persists, we suggest that you reach out directly to our Artist Support here so they can give you a hand with this. 

 

If you need a hand with anything else, the Community is here for you.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts