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I have random song playing on my playlist without smart shuffle on

I have random song playing on my playlist without smart shuffle on

Almost every song I play is random without having smart shuffle on
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1 Reply

Hey,

 

Thanks for reaching out.

 

Let us know the following so we can help you out further:

  • Are the songs similar to the ones from your playlist?
  • Are you currently logged in a Premium account?
  • Does this happen on different devices/the web player?
  • How does your queue look like? Have you tried clearing it?
  • Have you noticed any suspicious activity on your account? If yes, it's a good idea to secure it using these steps.

If possible, send over some screenshots or a short video of how things look on your end. If the file is too large to attach, you can upload it to Google Drive (make sure to allow general access to the file) or as an unlisted YouTube video.


We'll be on the lookout for your response.

MihailYModerator
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