Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I'm paying for premium, and this site still puts a link "Get Premium" next to my avatar.

I'm paying for premium, and this site still puts a link "Get Premium" next to my avatar.

Move where appropriate, it's hard enough already to find any forum to post a specific topic.

 

The topic is not a question, it's a bug report.

 

Have a good one, I guess! But I have deep criticisms of your lack of just a normal forum where you can post topics and get answers, like we used to know just a few years ago.

Reply
2 Replies

Hey @Photon123,

Thank you for reaching out to the Community.

This issue is commonly related to some cache stored on your browser that may affect the proper behavior of the app. In this case, we'd recommend clearing all the stored cache and trying it again in an incognito/private window.

If the issue persists, would you mind checking on a different browser to see if it makes any difference? It would also be great if you could try it on a different device. This will give us a better look at the issue.

We'll be on the lookout. 

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Just logged in again, still says Get Premium next to my uploaded, logged in Premium Avatar. Pressed F5, still there.

Maybe you should check on your delivery of a forum product in 2023 for stuff that worked in 2001 with pressing F5? It's just a bit unusual. It's a quite easily unit testable... I'm reporting as senior dev... it's not a complicated support question. Latest Chromium browser.

Suggested posts