Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I switched my account to DUO, I want to use 2 devices at same time ?

I switched my account to DUO, I want to use 2 devices at same time ?

I want to use 2 devises with Duo Account
Reply
1 Reply

Hey

 

If both devices use the same login information in their devices, your music will cutoff like it has been happening to you.

 

Each Duo member has to have a separate username and password, so the first step is to create a new account for the new member (second device).

 

I suggest creating it with an email address (not the one used for Facebook, if possible), since they'll be able to get a Spotify username / password. Using Facebook will not let you do that.

 

The new member will now have a Free account, so the next step is for him/her to join your Duo plan through your account (You're the one who pays, so you'll be the Duo Admin).

 

Send the invite to the email used to create the account, or send by yourself the link generated through INVITE WITH LINK, instead of letting the system send the mail.

 

Accept the invite logged in with the new username in the app and in the website. Make sure to type the address exactly as the Admin did when he created the Duo Plan, and also be sure all accounts use the same Internet connection (Home network) regularly.

 

Each will be able to listen to music at the same time, and will have separate libraries, playlists and friends.

 

Hope it helps. 🙂

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts