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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10226 Views
  • 72 replies
  • 9 likes
  • Other
  • 10226 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20037 Views
  • 9 replies
  • 2 likes
  • Other
  • 20037 Views
  • 9 replies
  • 2 likes

Superuser Contribution How to remove user on remote podcast creator access ?

I added an external xml rss feed by mistake from a spotify account that belongs to someone. And I also added it on the right account.The podcast was validated and accessible on both accounts.How can I remove access to the account where I added it by ...

  • Newbie
  • I added an external xml rss feed by mistake from a spotify account that belongs to someone. And I also added it on the right account. The podcast was validated and accessible on both accounts. How ...
  • AlejaR
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • Connect
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify loses connection to HEOS systems (Denon, Marantz, HEOS speakers..)

Plan: PremiumCountry: SpainDevice: (any)Operating System: Android 13&14 Whenever I connect music to my Heos streaming system (a Denon Home 250) from the Spotify app, the music starts playing fine until, randomly, after minutes (sometimes minutes, som...

  • Casual Listener
  • Plan: Premium Country: Spain Device: (any) Operating System: Android 13&14   Whenever I connect music to my Heos streaming system (a Denon Home 250) from the Spotify app,...
  • Bp008
  • Casual Listener
  • 2080 Views
  • 17 replies
  • 0 likes
  • Denon
    Marantz
  • 2080 Views
  • 17 replies
  • 0 likes

Superuser Contribution Unable to remove songs from Discover Weekly

I'm on the premium plan, using the Windows desktop app version of Spotify. I'm trying to remove a song from my Discover Weekly playlist, since it's been there before and I didn't think much of it the first time. The button to do this has been removed...

  • Music Fan
  • I'm on the premium plan, using the Windows desktop app version of Spotify.  I'm trying to remove a song from my Discover Weekly playlist, since it's been there before and I didn't think much of ...
  • michaldybczak
  • Casual Listener
  • 1508 Views
  • 32 replies
  • 14 likes
  • 1508 Views
  • 32 replies
  • 14 likes

Solved!!Superuser Contribution Does Wrapped count Desktop app's listening data?

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueI am using both my Desktop and my phone. I am getting every year the Wrapped thing. By reading previous topics, I know that you can't play the Wrapped on the Desktop App, ...

  • Newbie
  • Plan Premium Country   Device Desktop Operating System Windows 10   My Question or Issue I am using both my Desktop and my phone. I am getting every year the Wrapped thing. By rea...
  • Garv-Sin
  • Casual Listener
  • 11497 Views
  • 9 replies
  • 0 likes
  • Other
  • 11497 Views
  • 9 replies
  • 0 likes

Superuser Contribution Why won't the app or web player load?

I've opened and reopened both the app and web player several times on my Chromebook, and it simply won't load. All it shows is a blank white screen. On rare occasions, it has text saying that there are too many requests. This has been going on for th...

  • Visitor
  • I've opened and reopened both the app and web player several times on my Chromebook, and it simply won't load. All it shows is a blank white screen. On rare occasions, it has text saying that there a...
  • Colorado_
  • Newbie
  • 444 Views
  • 3 replies
  • 0 likes
  • 444 Views
  • 3 replies
  • 0 likes

Solved!! 'No Healthy Upstream' Error Encountered by Many Users at Our Institution

Hello, I'm with a large institution that has had many reports of users unable to access spotify's webplayers, namely open.spotifycdn.com and open-exp.spotifycdn.com. Our help desk teams have not been able to resolve the issue with any standard troubl...

  • Casual Listener
  • Hello, I'm with a large institution that has had many reports of users unable to access spotify's webplayers, namely open.spotifycdn.com and open-exp.spotifycdn.com. Our help desk teams have not been...
  • justjackson24
  • Casual Listener
  • 1637 Views
  • 1 replies
  • 1 likes
  • Connect
  • 1637 Views
  • 1 replies
  • 1 likes

Superuser Contribution How Does an AI-Powered PC Improve Audio Quality for Spotify Listening?

Hi everyone, I’ve recently invested in an AI-powered PC and primarily use it for high-quality audio listening. I’m curious about how an AI-powered PC might enhance the audio quality while streaming music on Spotify. Does the AI technology improve sou...

  • Regular
  • Hi everyone,   I’ve recently invested in an AI-powered PC and primarily use it for high-quality audio listening. I’m curious about how an AI-powered PC might enhance the audio quality w...
  • OscarDC
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • Other
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution OTP Issue While Purchasing Spotify Premium

Dear Spotify Support Team,I am facing an issue while trying to purchase Spotify Premium. The OTP required for completing the purchase does not arrive on the first attempt. It only gets delivered after multiple tries, which makes the process inconveni...

  • Visitor
  • Dear Spotify Support Team, I am facing an issue while trying to purchase Spotify Premium. The OTP required for completing the purchase does not arrive on the first attempt. It only gets delivered af...
  • OscarDC
  • Moderator
  • 312 Views
  • 2 replies
  • 0 likes
  • 312 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify on TV showing gray blank screen with white box?

My Spotify on my tv won’t load, it keeps showing a gray screen with a white box in the middle. I have confirmed it is not network related, I have tried uninstalling, clearing cache, fully restarting tv, factory resetting tv, all the troubleshooting s...

  • Casual Listener
  • My Spotify on my tv won’t load, it keeps showing a gray screen with a white box in the middle. I have confirmed it is not network related, I have tried uninstalling, clearing cache, fully restarting ...
  • Vasil
  • Moderator
  • 321 Views
  • 3 replies
  • 1 likes
  • 321 Views
  • 3 replies
  • 1 likes

Superuser Contribution Recently played artists updating but friends activity is not

My friends recently played artists is actively adding new artists as they listen to music but their currently listening to says they last listened to music hours ago.

  • Visitor
  • My friends recently played artists is actively adding new artists as they listen to music but their currently listening to says they last listened to music hours ago.
  • Vasil
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution ¿por que no puedo traducir las letras de las canciones?

hace años que tengo Spotify no me aparece el traductor de lyrics y cambi de celulares pero es siempre mi cuenta, otras personas que tiene Spotify si pueden hacerlo.

  • Newbie
  • hace años que tengo Spotify no me aparece el traductor de lyrics y cambi de celulares pero es siempre mi cuenta, otras personas que tiene Spotify si pueden hacerlo.
  • 0nkt0yau3jao4y7kuedd
  • Visitor
  • 12257 Views
  • 6 replies
  • 3 likes
  • 12257 Views
  • 6 replies
  • 3 likes

Superuser Contribution Cannot cast podcast with video to Chromecast or in Android TV app

PlanPremiumCountrySweden DeviceLatest Chromecast, Android TV device from Tele2 My Question or IssueI haven't been able to cast any podcast with video to my screens connected with Chromecast since months ago. Now i got an android tv device from the lo...

  • Regular
  • Plan Premium Country Sweden   Device Latest Chromecast, Android TV device from Tele2   My Question or Issue I haven't been able to cast any podcast with video to my screens connec...
  • bwriflam
  • Visitor
  • 6589 Views
  • 25 replies
  • 0 likes
  • 6589 Views
  • 25 replies
  • 0 likes

Superuser Contribution not able to verify email address to publish my podcast.

i clicked on link multiple times but always redirecting me to spotify for creators account and after that nothing is happening

  • Visitor
  • i clicked on link multiple times but always redirecting me to spotify for creators account and after that nothing is happening
  • Eni
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution listener location data on artist profile leaks personal data

I noticed this on the desktop web app but it is likely an issue on other platforms as well. In the about section on an artist's page, under the number of monthly listeners, there's a list of cities where that artist is popular, each with a listener c...

  • Visitor
  • I noticed this on the desktop web app but it is likely an issue on other platforms as well. In the about section on an artist's page, under the number of monthly listeners, there's a list of cities w...
  • Eni
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution “No title” appearing while driving w/ Bluetooth

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14.2 Issue started 12/30/2020 My Question or IssueMy issue is that I’ll be driving and have Spotify connected via Bluetooth but my car dash screen does not show the song title or the artist name....

075A71C4-C45F-4D24-9770-038DF7AAF638.jpeg
  • Casual Listener
  • Plan Premium Country USA Device iPhone X Operating System iOS 14.2   Issue started 12/30/2020   My Question or Issue My issue is that I’ll be driving and have Spotify connected ...
  • KnightedSol
  • Visitor
  • 36006 Views
  • 20 replies
  • 0 likes
  • 36006 Views
  • 20 replies
  • 0 likes

Superuser Contribution "Mark as finished" gone

PlanPremiumCountryUSADevicePixel 9 proOperating SystemAndroidMy Question or IssueA podcast I follow recently put older episodes behind a paywall – going forward, only the 3 most recent episodes will be free. When I navigate to the podcast page, the S...

  • Newbie
  • Plan Premium Country USA Device Pixel 9 pro Operating System Android My Question or Issue A podcast I follow recently put older episodes behind a paywall – going forward, only the 3 most re...
  • Yordan
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • Other
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error when trying to play or download video podcasts when connected to wifi

Hey, since months I cant play or download video podcasts (even if i choose audio only) when I am connected to wifi. The issue is not my wifi because it appears whenever I am connected to any wifi. When I deactivate wifi and use my mobile data, everyt...

  • Regular
  • Hey, since months I cant play or download video podcasts (even if i choose audio only) when I am connected to wifi. The issue is not my wifi because it appears whenever I am connected to any wifi. Wh...
  • Dessi
  • Moderator
  • 496 Views
  • 13 replies
  • 0 likes
  • music
  • 496 Views
  • 13 replies
  • 0 likes