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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Jakewj
  • Visitor
  • 8287 Views
  • 57 replies
  • 7 likes
  • Other
  • 8287 Views
  • 57 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19479 Views
  • 9 replies
  • 2 likes
  • Other
  • 19479 Views
  • 9 replies
  • 2 likes

Superuser Contribution Podcast stops playing after 2 hours

PlanPremiumVersion on App Store 8.9.82DeviceiPhone 12Operating SystemiOS 16.3.1 My Question or IssueAnytime I try to listen to a podcast longer than 2 hours, it automatically pauses a little after the two hour mark. This is extremely frustrating as I...

  • Newbie
  •   Plan Premium Version on App Store  8.9.82 Device iPhone 12 Operating System iOS 16.3.1   My Question or Issue Anytime I try to listen to a podcast longer than 2 hours, it ...
  • AlejaR
  • Moderator
  • 345 Views
  • 3 replies
  • 0 likes
  • Other
  • 345 Views
  • 3 replies
  • 0 likes

Gift card not working

Received a gift card as a gift and the code is not able to be read. $30.

  • Visitor
  • Received a gift card as a gift and the code is not able to be read. $30.
  • PrJoYo
  • Casual Listener
  • 100 Views
  • 2 replies
  • 0 likes
  • 100 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Embed do not work on Disord and will not show up when a song is shared.

PlanPremiumCountryUKDeviceSamsung A72 and Desktop Windows. (But issue is on Discord)Operating SystemN/ADiscord Version: 0.0.309My Question or IssueI have had this issue for a while since spotify updated the embeds where on Discord if I put a embed in...

  • Regular
  • Plan Premium Country UK Device Samsung A72 and Desktop Windows. (But issue is on Discord) Operating System N/A Discord Version: 0.0.309 My Question or Issue I have had this issue for a wh...
  • Azurez
  • Casual Listener
  • 32334 Views
  • 61 replies
  • 5 likes
  • Samsung
  • 32334 Views
  • 61 replies
  • 5 likes

Superuser Contribution Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Hey folks! Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself? We're creating this thread in case you're in need of r...
  • Jakewj
  • Visitor
  • 8287 Views
  • 57 replies
  • 7 likes
  • Other
  • 8287 Views
  • 57 replies
  • 7 likes

Superuser Contribution Can't report content due to required dropdown missing values

Trying to report content (for an audiobook, if that matters) - it brings me to a page with a blank text field (not sure what that's for) and then a dropdown labelled "what type of content are you reporting?". This dropdown is required, but it has no ...

  • Regular
  • Trying to report content (for an audiobook, if that matters) - it brings me to a page with a blank text field (not sure what that's for) and then a dropdown labelled "what type of content are you rep...
  • MihailY
  • Moderator
  • 121 Views
  • 3 replies
  • 0 likes
  • 121 Views
  • 3 replies
  • 0 likes

Spotify Student

Canada Hi, I've been trying to get Spotify student but universities in Quebec are not eligible. Why is this? I go to Bishop University and have friends at Université Sherbrooke with the same problem.

  • Newbie
  • Canada    Hi, I've been trying to get Spotify student but universities in Quebec are not eligible. Why is this?  I go to Bishop University and have friends at Université Sherbrooke ...
  • Maxim
  • Spotify Star
  • 79 Views
  • 1 replies
  • 0 likes
  • music
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast won't play or download

PlanPremiumCountryBelgiumDevicePixel 6Operating SystemAndroid 14 My Question or IssueI started listening to a new podcast and downloaded the first 2 episodes, no problem. This morning i downloaded episode 3 and 4. Episode 3 played for 10 minutes, and...

  • Casual Listener
  •   Plan Premium Country Belgium Device Pixel 6 Operating System Android 14   My Question or Issue I started listening to a new podcast and downloaded the first 2 episodes, no prob...
  • wandidachanchlin
  • Newbie
  • 793 Views
  • 6 replies
  • 1 likes
  • Other
  • 793 Views
  • 6 replies
  • 1 likes

Invalid ABN

PlanPremiumCountryAustraliaDevice(Macbook Pro 2023)Operating System (MacOS Ventura) My Question or IssueI'm trying to create a campaign on spotify for artists and I'm trying to input my ABN which is active and it keeps saying that my ABN is invalid. ...

  • Newbie
  • Plan Premium Country Australia Device (Macbook Pro 2023) Operating System   (MacOS Ventura)   My Question or Issue I'm trying to create a campaign on spotify for artists and I'm ...
  • band-helper
  • Visitor
  • 390 Views
  • 2 replies
  • 0 likes
  • person
  • 390 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant add to playlist on Web Player

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueI'm seeing an issue where I am unable to add a track to a playlist on spotify web player. I right click, then try to add to playlist and am met with just a blank black screen. I have ...

  • Visitor
  •   Plan Premium Country UK Operating System Windows 10   My Question or Issue I'm seeing an issue where I am unable to add a track to a playlist on spotify web player. I right click...
  • Vasil
  • Moderator
  • 11307 Views
  • 43 replies
  • 67 likes
  • Other
  • 11307 Views
  • 43 replies
  • 67 likes

Superuser Contribution Lost audiobook hours up by falling asleep. Re-listen or timer feature might help?

I love the new audiobook free hours system but I was devastated to find out I ran out of hours in less than a week because I fell asleep at the start of a book! Could you make a feature that lets you re-listen to chapters you've listened to in the pa...

  • Newbie
  • I love the new audiobook free hours system but I was devastated to find out I ran out of hours in less than a week because I fell asleep at the start of a book!   Could you make a feature...
  • AndyK1
  • Newbie
  • 1022 Views
  • 3 replies
  • 2 likes
  • 1022 Views
  • 3 replies
  • 2 likes

I am experiencing an issue with verifying my email for my Spotify account.

I am experiencing an issue with verifying my email for my Spotify account. When I click the verification link in the email, it redirects me back to the Spotify homepage, where I'm prompted to verify my account again. This action repeatedly triggers a...

  • Visitor
  • I am experiencing an issue with verifying my email for my Spotify account. When I click the verification link in the email, it redirects me back to the Spotify homepage, where I'm prompted to verify ...
  • KatesHere
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution web player stops working with DEVICE_NOT_FOUND error

PlanPremiumCountryUSA DeviceMacbook ProOperating SystemmacOS My Question or IssueThe web player stops working after a some time when using firefox (version 122): clicking the play button does nothing and the network request shows a 404 error with {"e...

  • Regular
  • Plan Premium Country USA   Device Macbook Pro Operating System macOS   My Question or Issue The web player stops working after a some time when using firefox (version 122): click...
  • Eni
  • Moderator
  • 1540 Views
  • 16 replies
  • 1 likes
  • Other
  • 1540 Views
  • 16 replies
  • 1 likes

Superuser Contribution Tracks uploaded to your artist profile are not yours

whaz to do if your artist name and photo is the ARTIST account but the tracks uploaded are not yours or anything to do with you

  • Casual Listener
  • whaz to do if your artist name and photo is the ARTIST account but the tracks uploaded are not yours or anything to do with you
  • AlejaR
  • Moderator
  • 101 Views
  • 1 replies
  • 0 likes
  • Other
  • 101 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Library problem - no media available for browsing here

I'm using SPOTIFY (4.3.3.0) installed in my car Volvo XC60.Once selecting the library I try to browse the playlists but i get the message:"no media available for browsing here ".Indeed I have at least 20 different playlist that i can reach by Desktop...

  • Music Fan
  • I'm using SPOTIFY (4.3.3.0) installed in my car Volvo XC60. Once selecting the library I try to browse the playlists but i get the message: "no media available for browsing here ". Indeed I have a...
  • kroxius
  • Casual Listener
  • 5901 Views
  • 119 replies
  • 6 likes
  • 5901 Views
  • 119 replies
  • 6 likes

Speakers with built in Spotify app.

Hi, are there any speakers with built in Spotify app, like the Logitech Squeezebox? The problem with Spotify connect is that you need an extra device (cellphone, tablet etc) to control Spotify. My kids don't have there own phones yet but still want t...

  • Newbie
  • Hi, are there any speakers with built in Spotify app, like the Logitech Squeezebox? The problem with Spotify connect is that you need an extra device (cellphone, tablet etc) to control Spotify. My ki...
  • hiyn
  • Newbie
  • 631 Views
  • 1 replies
  • 0 likes
  • music
  • 631 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify completely not loading in the middle view on web player.

I can completely see my sidebars, my library, and the queue on the left and right, respectively, but lyrics won't load in the middle, the playlist itself won't load in the middle, and the home screen won't load. It just completely says, "Something we...

  • Casual Listener
  • I can completely see my sidebars, my library, and the queue on the left and right, respectively, but lyrics won't load in the middle, the playlist itself won't load in the middle, and the home screen...
  • Joan
  • Moderator
  • 166 Views
  • 5 replies
  • 0 likes
  • 166 Views
  • 5 replies
  • 0 likes