Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
On Twitter I had a little conversation with @roscovitz and @top_notch. I asked them why there is no music on Spofity, but they told me there is..
Is it possible that I cannot see their music or something? We even send each other screenprints for some evidence.. I realldy cannot see their music, but it really is on there.
I don't understand...
Look for the artist: "Zo Moeilijk"
And their album: "Nieuwe moves"
I hope you guys can help me out..
Solved! Go to Solution.
Hey @Breukie and welcome to the community!
The album "Nieuwe moves" is available on Spotify. But only in the Netherlands.
It doesn't matter in which country you are right now - to get access to music available in the Netherlands you need to have that country set as "your" country in your profile.
Is "Skrill" not officially registered in the Netherlands? You only can listen to songs from the country that is set in your profile, so changing your IP with VPN/Proxy won't affect anything. Are you able to change your payment method to paypal/gift card or something? If you have your Skrill card from Holland, you should get in touch with the official support team and ask them what to do / if they can change your country. But if you got it in the UK.. well, low/no chances.
Here's the contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/.
If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.
There isn't Zo Moeilijk in spotify.
It all depends in contracts between the artist and the Spotify.
The only thing you can do is wait!
Hey @Breukie and welcome to the community!
The album "Nieuwe moves" is available on Spotify. But only in the Netherlands.
It doesn't matter in which country you are right now - to get access to music available in the Netherlands you need to have that country set as "your" country in your profile.
Kidding me...
I had to set my accout to UK because I use a debit card 'Skrill'. I couldn't go premium if I didn't do that.
Any known ways I can solve this problem?.....
Is "Skrill" not officially registered in the Netherlands? You only can listen to songs from the country that is set in your profile, so changing your IP with VPN/Proxy won't affect anything. Are you able to change your payment method to paypal/gift card or something? If you have your Skrill card from Holland, you should get in touch with the official support team and ask them what to do / if they can change your country. But if you got it in the UK.. well, low/no chances.
Here's the contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/.
If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…