Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello,
Since this week Bose SoundTouch has been updated with the ability to link it to my Spotify account. But even after linking everything I still can't manage to play my Spotify musics on my Bose.
The SoundTouch should show in the list of devices available to play the music on but mine doesn't show up.
Does anyone would have an idea?
Thank you for your help!
Best!
Solved! Go to Solution.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hi
I'm also having trouble connecting to Bose SoundTouch.
I have run updates for Soundtouch and Spotify. I am a Spotify premium subscriber, but I don't see where Spotify connect is, or the advised speaker icon in the 'Now Playing' area.
Help
Cheers
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Good Morning,
I am having problems on the use of my spotify in my soundtouch 20. It connects ok, but the music freezes every time, and this just happens when using Spotify, anyone got the same problem? Any thoughts on how to solve it??
Thanks
The salesman said my new SoundTouch 30/20 Bose would stream ( Premium member ) Spotify!! so I bought. Doesn't ---- but I am wondering if I can stream "saved music" in "offline mode"? Has anyone found an answer to streaming Spotify? ( even if it is in a limited form )
BFM
I am on Spotify premium. I have two devices and cannot connect with either. I have followed the advice given but I do not see the connect button as I try to connect to the Bose Soudtouch device. It is very frustrating...
I have the same darn problem, just both bose cinemate 130 and this wifi adapter. Webbradio works good, but with spotify i cant find the devide (cinemate) under connect........... DO i need to change to breziser or what the name was... Give me answers!
spotify + bose soundtouch = hopeless
i am so extremely disappointed on these 2 great companies which i had all my respect to.
i spents so much buying the sound touch 30/20/portable seems like spotfiy is failing me.
i have no choice but to leave spotify.
bose and spotify. two premium brands but there are problems..
I can not use my spotify on bose properly. music freezes 4 or 5 times at one song! when I chose air play, there is no problem but I can only select air play via macbook itunes. I do not have option to choose airpaly via iphone and ipad...
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…