Log in problem windows phone

[juanigna]

hello, I updated the app in my nokia and I don´t know why it does not log in, I have tried by facebook and by spotify account, it is loading and never starts. It happens only in the phone in my computers works well. I have tried uninstalling and installing and updating again but it is useless. Any idea what is happening?

[Jordi · Accepted solution]

Hi there and welcome to the community,

I would recommend getting in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.

[juanigna]

ok thanks 🙂

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