Lost All of My Playlists

[JasontheScott]

I signed into Spotify, via Facebook, like I have always done a few weeks ago and ALL of my playlists (some 30 in total) were just gone. Now, I'm talking about massive playlists, including one for all of the 2014 country album releases. It's maddening, to say the least. :'(

I've scoured the internet looking for a solution and found nothing usefull.

HELP PLEASE!!!

-Jason

[atom1989]

Hi Jason.

Please read information provided here.

https://support.spotify.com/ca-en/problems/#!/article/Secondary-account

[JasontheScott]

Yup. I've already tried that. Didn't work.

[atom1989]

Have you tried to reinstall spotify?

[JasontheScott]

Yup. Did that, too.

[atom1989]

Please contact customer support. They will check what happend with your playlists.

https://www.spotify.com/lv/about-us/contact/contact-spotify-anonymous/
or Twitter @SpotifyCares

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.