Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Microsoft Lumia 640- Can't use Spotify on Data

Microsoft Lumia 640- Can't use Spotify on Data

I have a Spotify Premium account and have had a Windows Phone with T-Mobile (Simple Choice w/ Music Freedom) for over a year now. I switched to the Lumia 640 and I can only access Spotify on WiFi. Is anyone having a similar issue? How can this be fixed?

Reply
1 Reply

I'm having the same problem with Spotify.

When I open Pandora, it plays no problem, but when I open Spotify well more than 1/2 of the time the application defaults to offline mode. I can't find any option to attempt to reconnect or anything. Same phone.

Suggested posts