Music plays with no sound

[user-removed]

on Spotify connects to my Bluetooth in my car the play with no sound. I need to continue to turn off my phone and turn it back on in order to hear sound.

[OscarDC]

Hey there,

Thank you for reaching out to the Community and welcome.

This type of issue with the bluetooth connection is commonly related to some damaged cache stored on your mobile device. So in this case, we'd recommend performing a clean reinstall of the app by following the steps in this article. 

If the issue persists, would you mind connecting a different mobile device to your car (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out. 

Lastly, include in your next response the make, model, and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

We'll be on the lookout.