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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • AnnaHeart
  • Newbie
  • 16335 Views
  • 103 replies
  • 11 likes
  • Other
  • 16335 Views
  • 103 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21105 Views
  • 9 replies
  • 2 likes
  • Other
  • 21105 Views
  • 9 replies
  • 2 likes

Superuser Contribution Music keeps stopping and I have to unlock my phone to have it continue

My Spotify keeps messing up. Not playing, playing with no sound and I have to constantly unlock my phone to continue and I've done everything

  • Regular
  • My Spotify keeps messing up. Not playing, playing with no sound and I have to constantly unlock my phone to continue and I've done everything
  • Maria
  • Moderator
  • 743 Views
  • 9 replies
  • 0 likes
  • 743 Views
  • 9 replies
  • 0 likes

Cant change my email address

PlanFreeCountry Australia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free Country Australia    Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • ribezaz
  • Spotify Star
  • 307 Views
  • 1 replies
  • 1 likes
  • Boxee
  • 307 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sms recebido de bloqueio realizado

Bom dia, recebi esse SMS alguém já recebeu?Spotify: Bloqueio realizado com sucesso. Para solicitar o desbloqueio, envie a palavra DESBLOQUEAR. Duvidas? Envie AJUDA.Não achei nada que me ajuda-se.Nem estava no aplicativo na hora que chegou essa msg.

  • Newbie
  • Bom dia, recebi esse SMS alguém já recebeu? Spotify: Bloqueio realizado com sucesso. Para solicitar o desbloqueio, envie a palavra DESBLOQUEAR. Duvidas? Envie AJUDA. Não achei nada que me ajuda-se....
  • Novy
  • Moderator
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is full of it!!!

Spotify takes millions of dollars in and have went out of their way to be unaccountable to customers. They literally have no way to contact them directly when you have an issue with them! I don't want to talk to other customers who don't work for Spo...

  • Visitor
  • Spotify takes millions of dollars in and have went out of their way to be unaccountable to customers. They literally have no way to contact them directly when you have an issue with them! I don't wan...
  • Novy
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bad quality

Hey! Im Rusiu, underground rapper who just started posting songs. I have a problem with quality in my songs and i mean its rly awful. On youtube (mp4 file) and soundcloud(wav) there are not any problem with it, but when im listen to my own music on s...

  • Visitor
  • Hey! Im Rusiu, underground rapper who just started posting songs. I have a problem with quality in my songs and i mean its rly awful. On youtube (mp4 file) and soundcloud(wav) there are not any probl...
  • Novy
  • Moderator
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clear Queue

Can’t clear the queue for a playlist. There are a substantial number of songs so can’t clear one at a time. I added a song to the queue and then hit clear queue but only removes the one song. Suggestions?

  • Visitor
  • Can’t clear the queue for a playlist. There are a substantial number of songs so can’t clear one at a time. I added a song to the queue and then hit clear queue but only removes the one song. Suggest...
  • Novy
  • Moderator
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Garmin zumo 595 connection issues

My Smartphone is connected with my garmin zumo 595.When i choose spotify as the music source from the garmin device, there is no music transmitted and on the garmin appears that i should open or install the spotify app, although the app is opened on ...

  • Newbie
  • My Smartphone is connected with my garmin zumo 595. When i choose spotify as the music source from the garmin device, there is no music transmitted and on the garmin appears that i should open or in...
  • jfheath
  • Newbie
  • 578 Views
  • 4 replies
  • 2 likes
  • 578 Views
  • 4 replies
  • 2 likes

Superuser Contribution Can't join duo

My father and I wanted to share a duo subscription, at first we paid from my account but since its his money I canceled the subscription and resubscribed from his account with the same card but now I can't join the duo from the invites. Please help

  • Visitor
  • My father and I wanted to share a duo subscription, at first we paid from my account but since its his money I canceled the subscription and resubscribed from his account with the same card but now I...
  • Elena
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Videos are not playing in Podcasts (JRE)

PlanPremium FamilyCountryUkraine Deviceall devices & web browser For some reason, there is no video in Joe Rogan Experience podcast on Spotify. I tried both app (latest iOS), Desktop (MacOS) and Web (Chrome latest). There is simply no option to play ...

  • Casual Listener
  • Plan Premium Family Country Ukraine   Device all devices & web browser   For some reason, there is no video in Joe Rogan Experience podcast on Spotify. I tried both app (latest ...
  • MadNodHop
  • Casual Listener
  • 18040 Views
  • 9 replies
  • 0 likes
  • Other
  • 18040 Views
  • 9 replies
  • 0 likes

Consegue este áudio? https://youtu.be/LA5fslhYtuQ?si=GUemcMdP0K2UCxjj

Preciso de determinada música e nao acho. Ela está no áudio do link abaixo. Podem ajudar-me ?https://youtu.be/LA5fslhYtuQ?si=GUemcMdP0K2UCxjj

  • Visitor
  • Preciso de determinada música e nao acho. Ela está no áudio do link abaixo. Podem ajudar-me ? https://youtu.be/LA5fslhYtuQ?si=GUemcMdP0K2UCxjj
  • Luke
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue: When idle, Sonos takes longer to respond, making Spotify timeout and start the wrong track

This issue has been around for a while (at least 4-5 months) so it seemed worthwhile to me to file a report. Version/device: This is Spotify Premium on MacOS 14.4.1 playing to a Sonos Five+Sub system (all less than 6 months old, all up-to-date firmwa...

  • Casual Listener
  • This issue has been around for a while (at least 4-5 months) so it seemed worthwhile to me to file a report.   Version/device: This is Spotify Premium on MacOS 14.4.1 playing to a Sonos F...
  • OscarDC
  • Moderator
  • 500 Views
  • 3 replies
  • 0 likes
  • bug
    idle
    macOS
    Sonos
  • 500 Views
  • 3 replies
  • 0 likes

Suspended account

You have suspended my account, i desperately need it re-instated, it has my wedding playlist amongst many others collected over the 10 years of being a loyal premium customer

  • Visitor
  • You have suspended my account, i desperately need it re-instated, it has my wedding playlist amongst many others collected over the 10 years of being a loyal premium customer
  • ribezaz
  • Spotify Star
  • 264 Views
  • 1 replies
  • 1 likes
  • Other
  • 264 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problem uploanding

I am brand new trying to upload a few songs. As I go through the four step process it keeps telling me that I have failed to provide some piece of information it wants but after many reviews I do not see what I am missing

  • Visitor
  • I am brand new trying to upload a few songs.  As I go through the four step process it keeps telling me that I have failed to provide some piece of information it wants but after many reviews I ...
  • Vasil
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Links not open

when my friends send me spotify song links from whatsapp and i try to open them spotify opens but not the song they sent. I cant solve it. I have to search the song with its name.

  • Visitor
  • when my friends send me spotify song links from whatsapp and i try to open them spotify opens but not the song they sent. I cant solve it. I have to search the song with its name.
  • Vasil
  • Moderator
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify clips

I like to do a video clip on Spotify and I wanna talk about my 2 upcoming albums this year and next year

  • Visitor
  • I like to do a video clip on Spotify and I wanna talk about my 2 upcoming albums this year and next year 
  • Vasil
  • Moderator
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution it logged me out and now tells me my email isnt connected to an account

Randomly this morning Spotify logged me out (no one has my log in info) and now its telling me my email isnt linked to a spotify account. Bur when I try to create a new account using the same email it says its already in use. I really really really d...

  • Newbie
  • Randomly this morning Spotify logged me out (no one has my log in info) and now its telling me my email isnt linked to a spotify account. Bur when I try to create a new account using the same email i...
  • Ivelina
  • Moderator
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t look up playlists / No playlist category

 PlanPremiumCountry DeviceiPhone 8 PlusOperating SystemiOS 16.7.8 My Question or IssueI haven’t been able to search other users’ playlists by filtering the search with the ‘playlists only’ option. The only categories that appear are: music, podcast, ...

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  • Newbie
  •   Plan Premium Country   Device iPhone 8 Plus Operating System iOS 16.7.8   My Question or Issue I haven’t been able to search other users’ playlists by filtering the search with...
  • Joan
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • Other
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution problemas para anexar outro usuário.

Meu filho já usava a conta Duo comigo. eu tive problemas com a conta e regularizei, fui dar acesso para ele e não esta sendo permitido, pois ele já tinha acesso anterior e antes de um ano não pode entrar. Outro problema, não consigo acessar o spotify...

  • Visitor
  • Meu filho já usava a conta Duo comigo. eu tive problemas com a conta e regularizei, fui dar acesso para ele e não esta sendo permitido, pois ele já tinha acesso anterior e antes de um ano não pode en...
  • Yordan
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes