My library music wont play

[Dar23]

My personal play list won't play I'm on premium this is going on 3 days how do I fix this issue please 

[AlejaR]

Hey there @Dar23,

Thanks for posting in the Community and welcome.

We hope you don't mind us moving your post, as it fits better here in this thread.

In this case, we recommend you to start off with a clean reinstall of the Spotify app on your device. By doing that, the app can be up-to-date and you can make sure the cache is not leading to this inconvenience. You can see the steps for a clean reinstall here.

On another note, we'd like to gather some additional info. Would you mind sending us a full description of exactly what is happening on your side? Does this happen when trying to play some specific playlist or does it happen no matter what you choose to play?

Lastly, if possible, you can also send us a video recording of what's happening on your side. You can attach the videos in your next reply in mp4 format, or you can also upload them to YouTube or Google Drive and make them public, so we can visualize them.

Keep us in the loop!