Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Não consigo recuperar uma playlist. Já fiz todos os procedimentos recomendados.

Não consigo recuperar uma playlist. Já fiz todos os procedimentos recomendados.

 
Reply
1 Reply

Hey!

 

We can help out in English via the Community, but we also have Portuguese support via email at https://www.spotify.com/about-us/contact/contact-spotify-account/.

If you're happy for us to lend a hand here, can you 
please fill out the full Ongoing Issue template below? This is just so that we can give the best possible advice.

 

Thread:

Description:

To reproduce:

Device:

Operating System:

Spotify App version:

Thanks 🙂

 

/M

Suggested posts