New songs start before the previous song ends on Roku Soundbar

[lionheartkc]

This is a new issue that I haven't experienced over years of using Spotify on Roku. It's random songs. If I go back and select the song again, it usually plays all the way through, so the issue isn't the song itself.

[MartinT]

Hey @lionheartkc, 

Thanks for reaching out to the Community!

Lets take a look at this together shall we. You're saying that once the song is restarted it plays all the way through, right? Does this happen with every song or does it happen at random?

Have you checked if the Spotify app on your TV is up to date, and if so try reinstalling it. 

Hope that'll clear things up, keep us posted. 

Cheers

[lionheartkc]

It's random. 

I have checked the app and it is up to date.

[Ivelina]

Thanks for the response @lionheartkc!

Would you mind sending us a video recording that shows this behavior? You can attach it via the Insert Video option in the post editor and if the attachment is too big - we'd suggest that you upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).

We'll be on the lookout 🙂

[lionheartkc]

That's going to be difficult since its a random behavior. I'd have to literally film my Spotify until it happens.