No one web player works, but the application does

[juanchodeville]

Plan

Free/Premium

Country

Colombia

Device

Web Player

Operating System

Windows 10

My Question or Issue

Hi, Spotify Community. 

I tried to play music from the Spotify web player and I could not. My main browser is Opera, although the same happens with Chrome, Edge, Firefox and Safari.

I get to enter the player, I can even see the playlists, the problem occurs when you press the play button because it does not play anything.

This problem does not happen when I access the Spotify application for Windows or Android, or when I access from another computer. But I want to access from the web player of my computer.

PS: English is not my native language, apologies in advance.

[Katerina · Accepted solution]

Hey there @juanchodeville,

Thanks for posting and welcome to the Community!

We'd recommend taking a look at this Spotify Answer and trying the steps provided there, including checking your Hosts file.

Let us know how you get on! We'll be right here if you need more help 🙂