Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Because of some issues with die official Spotify plugin on the Squeezebox Touch I reinstalled it. After that, it does not show playlists anymore. I am able to search for songs and play them, but none of my lists is shown.
Solved! Go to Solution.
Using the 3rd party plugin from Triode works, but this needs an external server with the Logitech Media Software.
Hey guys, I've just merged a couple threads on this issue together.
Thanks for flagging this with us. We've let the right folks know and we'll keep you updated here.
Same here on the squeezebox radio - no playlists or top tracks appear. We are stumped
Thanks for the news Meredith, Community Manager. Please keep us informed.
yeah it's working again!! olé olé
Yes mine has returned.
Thanks
I spoke too soon.
The playlists are now listed but most are still 'empty'.......
Thanks for bringing to Spotify's attention. Thank you Spotify for fixing. The playlist is now showing correctly. Back to the music!
Great work, playlist has returned, many thanks to all involved.
Thanks Spotify. Lists returned - though the playback has been a bit hit and miss....lots of lodaing and re-loading required. Any hints?
Most of my playlists still say empty. I have tried unitalling and reinstalling the spottify app but the same happens.
Some ideas of how to clear this would be appreciated.
Did you upgrade your touch, that might be the reason why mines working now.
I upgraded it by downloading the latest update a week or two ago. Thanks to Spotify, my Touch is now showing my playlists, but is, as I've said in an earlier posting, still a bit hit and miss at actually playing through, say, an album....... Still, some progress!
........."Did you upgrade your touch"..........
I am not aware of any update to the Touch? Has there been one, is this the cause of the current problem?
Most of my paylists are showing as empty, although it is intermittent. If I turn off the touch and back on again some of them show track but minutes later they have disappeared again?
Mine is now working on the Squeezebox Radio.
This is what I did:
1 - logged into the box by installing the media server and then going to localhost http://localhost:9000/
2- installed Spotify 3rd Party plugin
3 - set settings for plugin (username and password)
4 - opened up port 9005 on router
5 - changed password on spotify for account
6- removed account from box, re added using new password
7 - everything appeared again!
As the creator of this thread I want to point out that my device is working again as expected with the official plug-in.
@lisette wrote:
I get the '502 bad gateway' anouncement too, in the 'with star' section.
I can not see any playlist at all.
Same for me 😞
What I did:
Any ideas?
Since a few days, my Squeezebox touch doesn´t show the playlists anymore.
If I access the SB via the Logitech ipad app, the playlists show, but if I want to play one -> 502 bad gateway.
I can still search an album and play it.
Any suggestions on fixing it without waiting for it to solve itself ?
There is something weired:
If I start the Spotify app no playlists show. If I then go back and start the app directly again then the playlists are shown. But if I click on one of them it give the 502 error.
But still: I can search and play any (public) playlist I want.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…