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Original songs not playing through google home

Original songs not playing through google home

Ive had a google home and spotify premium for years and have never haf issues with original songs being played.

In the last 7 days any time a specific song is requested it is playing acoustic, live, cover versions instead.

This has never happened (unless specifically asked for)

Why all of a sudden is this happening, and how is it fixed?
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1 Reply

Hey @Liammyles3,

 

Thank you for reaching out to the Community and welcome.

 

We tried to replicate this behavior on our end, but the songs were playing properly. In order to continue investigating this, would you mind trying with a different network connection to see if it makes any difference?

Also, could you try to play those songs by casting them to your Google Home by using the connect feature from your mobile device to see if the issue persists?

Lastly, could you record a short video where we can take a better look at the behavior you're mentioning? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to YouTube or Google Drive and share the link with us (make sure the video has the permissions for anyone to watch it).


We'll be on the lookout.

OscarDCModerator
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