[Other] Alexa, I can't find songs by artist on Spotify

[Uruguay19]

Hi everyone. 

I have an eco dot 3 gen and it was working ok. 

Suddenly before a week Alexa said all the time i ask to play a song "I can't find songs by artist (no matter who) on Spotify"

I've already check here the solutions and change to UK but still the same problem.

Also unregistered many times and unlik the account of spotify many times.

Create new accounts and same problem. 

Help please 

Thanks