Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

PS4 cannot use connect play

PS4 cannot use connect play

premium 

UK

iPhone XS

ios12.1.3

 

My Question or Issue

I have been trying to use my Spotify on my PS4, since I used my Facebook to login at first, so I can only use Spotify connect. However, even I am connected to the same WiFi I can’t find my PS4 

 

Reply
2 Replies

Hey @rookiexxxx! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

Could you try to reinstall the app on the PS4 to see if that makes any difference?

And please try to restart the app right after you can't find your PS4.

 

Let me know if that helps, thanks! ^^

Peace

Hi Nico,

 

I still couldn't find my ps4, I am opening the apps and stayed on the 'use your phone or table to login to Spotify on your console' but it just wouldn't show my ps4 in my phone.

Suggested posts