Playback failed on my podcast

[Mpoisoned369]

Plan premium 

Free/Premium

Country

Poland 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung galaxy S4 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

Android 

My Question or Issue

My podcast only recently started to have a video component. Today I am unable to watch all the episodes with it, including a new one that dropped in the morning. There is no problem with previous episodes without video. Relogging and restarting my phone doesn't work an all my settings are unchanged.

[Lyubka]

Hey @Mpoisoned369,

Thanks for reaching out to the Community about this. 

If you're a podcaster and you're having an issue, we suggest you get in touch with our team at Spotify for Podcasters. These folks specialize in queries submitted to Spotify by podcasters and content creators. They should be able to help you more specifically. You can reach out to them here.    

If the above is not the case and you meant that you're having troubles with a podcast uploaded on Spotify - we'd like you to share more info with us. Are videos not working on all of your devices? Does this happen with multiple podcasts or only with a specific one? Are you able to watch videos while using a different internet connection? 

Let us know how things work out. We'll be keeping an eye out for your reply.

[Mpoisoned369]

Thank you for your advice, I've managed to deal with the issue on my own. Once again thank you for your time and consideration

Best regards

Barbara Nowotny