Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playlist keeps playing unrelated artists and music.

Playlist keeps playing unrelated artists and music.

I really only listen to Drake these days however I don't have a specific playlist because the one that plays all his songs is good enough. Recently, however, random music and artists I have never heard of are poping on. I have premium and I do have the feature on that allows Spotify to keep playing songs after a playlist but the thing is it is doing it sometimes at the beginning, right in the middle or at the very end so it's not an issue of that feature. It is very annoying because I really dislike their music and I can't even tell Spotify to not play it like most other songs which is strange as well. Happens on all devices but I mainly use my iphone 11 which has latet iOS and Spotify.
Reply
1 Reply

Hey there,

 

Thank you for reaching out to the Community and welcome. 

 

This type of issue is usually related to some tracks added to the play queue by mistake. In this case, we'd first recommend clearing the play queue by following the steps mentioned in this article


If the issue persists, it's possible that some damaged cache stored on your device is affecting the proper behavior of the app. We'd also recommend performing a clean reinstall of the app by following the steps in this article

 

Lastly, would you mind checking on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out. 


We'll be on the lookout. 

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts