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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • PrankedParsley
  • Newbie
  • 18074 Views
  • 117 replies
  • 11 likes
  • Other
  • 18074 Views
  • 117 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21549 Views
  • 9 replies
  • 2 likes
  • Other
  • 21549 Views
  • 9 replies
  • 2 likes

[tickets.spotify.com][Connect] spotify ticket sales major issues

had I known about the pre-sale in advance (issue #1) I could've set an alarm or a reminder but I literally only got the email when it opened and when I checked my email and tried to buy tickets a couple of hours in, and was apparently already sold ou...

  • Visitor
  • had I known about the pre-sale in advance (issue #1) I could've set an alarm or a reminder but I literally only got the email when it opened and when I checked my email and tried to buy tickets a cou...
  • 205 Views
  • 0 replies
  • 0 likes
  • Connect
    tickets.spotify.com
  • 205 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can I use Spotify in a public library setting, eg children's programs?

I run programs such as baby rhyme time and like to play music to enhance the programs. Can I use my Spotify premium account for this? The program is run with small groups and is in no way making money. Public libraries are not a commercial space so I...

  • Visitor
  • I run programs such as baby rhyme time and like to play music to enhance the programs. Can I use my Spotify premium account for this? The program is run with small groups and is in no way making mone...
  • HannahLynn15
  • Visitor
  • 1091 Views
  • 2 replies
  • 0 likes
  • 1091 Views
  • 2 replies
  • 0 likes

Superuser Contribution A random song keeps autoplaying halfway through whatever I'm listening to

A truly awful song (Shooting Star XG) just keeps autoplaying sometimes halfway through whatever I'm listening to. It's not on my queue and I don't know how it even got suggested to play for me (it most certainly is not in my likes). Please make it st...

  • Casual Listener
  • A truly awful song (Shooting Star XG) just keeps autoplaying sometimes halfway through whatever I'm listening to. It's not on my queue and I don't know how it even got suggested to play for me (it mo...
  • OscarDC
  • Moderator
  • 1180 Views
  • 10 replies
  • 1 likes
  • 1180 Views
  • 10 replies
  • 1 likes

Really getting fed up with the quality of Spotify app. It’s flaky at best.

I’m just gonna close my account. Your woke policy and constant commercials even though I’m premium member us just bit worth it anymore. The quality of your app is getting worse with every update. What complete waste off service that could have been s...

  • Visitor
  • I’m just gonna close my account. Your woke policy and constant commercials even though I’m premium member us just bit worth it anymore. The quality of your app is getting worse with every update. Wha...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Superuser Contribution Audio periodically will not play (though playback appears to progress) on Apple TV app

I've been using the latest official version of Apple TV OS, along with the latest Spotify app for Apple TV. Frequently I begin attempting to play music from the Spotify app for Apple TV, and it appears to play, but no sound comes out. I can always re...

  • Regular
  • I've been using the latest official version of Apple TV OS, along with the latest Spotify app for Apple TV. Frequently I begin attempting to play music from the Spotify app for Apple TV, and it appea...
  • Lyubka
  • Moderator
  • 475 Views
  • 6 replies
  • 0 likes
  • Other
  • 475 Views
  • 6 replies
  • 0 likes

Superuser Contribution como remover acesso de um dispositivo a minha conta do spotify?

Já tentei pelo spotify web clicando em encerrar todas as sessões, porém não funcionou, já que quando entrei novamente na conta o dispositivo em questão continou aparecendo. Já tentei clicar para esquecer dispositivo no app do spotify, porém este cont...

  • Visitor
  • Já tentei pelo spotify web clicando em encerrar todas as sessões, porém não funcionou, já que quando entrei novamente na conta o dispositivo em questão continou aparecendo. Já tentei clicar para esqu...
  • Lyubka
  • Moderator
  • 1746 Views
  • 1 replies
  • 0 likes
  • 1746 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Community] When Are Different Ranks Unlocked

@乃卂乃ㄚ乇匚卄ㄖ0 and I are trying to figure out how to rank above Roadie and at first, we thought it was 200+ kudos because of @musicorumgenius' page, and we both had more of everything else.Now, @乃卂乃ㄚ乇匚卄ㄖ0 has 200+ kudos and they're still a Roadie. So now...

  • Roadie
  • @乃卂乃ㄚ乇匚卄ㄖ0 and I are trying to figure out how to rank above Roadie and at first, we thought it was 200+ kudos because of @musicorumgenius' page, and we both had more of everything else. No...
  • kaworu_bloodpaw
  • Roadie
  • 327 Views
  • 2 replies
  • 0 likes
  • Other
  • 327 Views
  • 2 replies
  • 0 likes

Superuser Contribution mein spotify verbindet sich mit irgendwelche geräte die ich nicht kenne

wenn ich Music höre verbindet sich irgendein gäret mit mein spotify acc und spielt irgendwelche music die ich nicht kenne

  • Visitor
  • wenn ich Music höre verbindet sich irgendein gäret mit mein spotify acc und spielt irgendwelche music die ich nicht kenne
  • Lyubka
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you buy a Spotify plan and play music for youth in a Juvenile Hall?

Want to play music for Youth inside units in a Juvenile Hall. Would I be allowed to under Spotify policy?

  • Visitor
  • Want to play music for Youth inside units in a Juvenile Hall. Would I be allowed to under Spotify policy?
  • MihailY
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Podcasts] Fix sorting order of podcasts

Hello, I started listening to podcasts on Spotify and quite frankly, it has been a horrible experience because of the sort order "feature" on my episodes. I have premium so I like to download stuff offline and listen to it in the car or on my phone w...

  • Regular
  • Hello,   I started listening to podcasts on Spotify and quite frankly, it has been a horrible experience because of the sort order "feature" on my episodes. I have premium so I like to downloa...
  • Zultag
  • Newbie
  • 4650 Views
  • 13 replies
  • 10 likes
  • iOS
    Podcasts
  • 4650 Views
  • 13 replies
  • 10 likes

Solved!!Superuser Contribution Spotify keeps sending notifications about a inexistent "session"

My Question or IssueWhenever I play something, the person who is on the same Wi-Fi as me, and is also using spotify, receives a request to join my session. The problem is that I didn't create any session, and it's an inconvenience, because a notifica...

  • Newbie
  • My Question or Issue Whenever I play something, the person who is on the same Wi-Fi as me, and is also using spotify, receives a request to join my session. The problem is that I didn't create any s...
  • Not applicable
  • 543 Views
  • 4 replies
  • 1 likes
  • Other
  • 543 Views
  • 4 replies
  • 1 likes

Superuser Contribution Podcasts Notifications problems

Hello Spotify community, I write because I have a problem and I haven't found a solution yet. The thing is that the podcast notifications for new episodes keep popping up even though I have the notifications turned off, besides that I don't follow an...

Screenshot_20230204_181548_Spotify.jpg Screenshot_20230204_181558_Spotify.jpg
  • Casual Listener
  • Hello Spotify community, I write because I have a problem and I haven't found a solution yet. The thing is that the podcast notifications for new episodes keep popping up even though I have the notif...
  • BriParedes
  • Casual Listener
  • 347 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 347 Views
  • 2 replies
  • 0 likes

Superuser Contribution AndroidTV app can't play Folders

I have several Playlists under the same Folder, so I can play the folder instead the playlists and then, the Shuffle will work through all the playlists. This works for the desktop app, and I can send my music to my Android phone without any issue, k...

  • Casual Listener
  • I have several Playlists under the same Folder, so I can play the folder instead the playlists and then, the Shuffle will work through all the playlists. This works for the desktop app, and I can sen...
  • Joan
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • Connect
  • 215 Views
  • 1 replies
  • 0 likes

My gift card code doesn’t work and I checked it, I typed in the correct one

The card got activated at the store hours ago. The gift card is 10€ worth. I typed in the correct code (a zero and an o)

  • Visitor
  • The card got activated at the store hours ago. The gift card is 10€ worth. I typed in the correct code (a zero and an o)
  • kaworu_bloodpaw
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Community: Can't Vote on an Ongoing Issue

I found an issue in Spotify Community that I am also encountering. I make sure I am logged in and then click on "+ Vote" button, but nothing happens. Javascript errors, perhaps related, appear in browser's console.

  • Casual Listener
  • I found an issue in Spotify Community that I am also encountering. I make sure I am logged in and then click on "+ Vote" button, but nothing happens. Javascript errors, perhaps related, appear in bro...
  • DukeHadi
  • Newbie
  • 1251 Views
  • 4 replies
  • 1 likes
  • Other
  • 1251 Views
  • 4 replies
  • 1 likes

Superuser Contribution I got premium duo. Invited daughter. She is on. I’m not.

Set up account premium duo. Joined my daughter her working fine mine not. Payment details all listed correct. Plan manager not working

  • Visitor
  • Set up account premium duo. Joined my daughter her working fine mine not. Payment details all listed correct. Plan manager not working
  • Yordan
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play history song titles showing as "Null"

Downloaded my spotify play history but the columns whose data I needed to see show as NULL for the following categories:master_metadata_track_name master_metadata_album_artist_name master_metadata_album_album_name spotify_track_uri episode_nameIt's n...

  • Casual Listener
  • Downloaded my spotify play history but the columns whose data I needed to see show as NULL for the following categories: master_metadata_track_name master_metadata_album_artist_name master_metad...
  • MihailY
  • Moderator
  • 672 Views
  • 4 replies
  • 0 likes
  • 672 Views
  • 4 replies
  • 0 likes