Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi guys and girls,
Have anyone encountered the issue of playlists that says it contains say 14 tracks but when you open them up it only shows you 5?
Here's an example:
Any one got a clue how to solve this?
Usually when it's a track that becomes unavalible in my country it gets grayed out only. (That has happened before)
It doesn't matter if i'm on desktop, Android, or smart TV.
//Jan
Solved! Go to Solution.
I'm not sure if the Android app or TV app has this option,
but the desktop app has an option in the preferences where you can show tracks that are unplayable "greyed out"
It is likely those song are still in the playlist, but are hidden becasue this option is checked.
In the Spotify app preferenecs uncheck the box that says "hide unplayable tracks"
Does this help?
I'm not sure if the Android app or TV app has this option,
but the desktop app has an option in the preferences where you can show tracks that are unplayable "greyed out"
It is likely those song are still in the playlist, but are hidden becasue this option is checked.
In the Spotify app preferenecs uncheck the box that says "hide unplayable tracks"
Does this help?
@Brekke wrote:
Hi guys and girls,
Have anyone encountered the issue of playlists that says it contains say 14 tracks but when you open them up it only shows you 5?
Here's an example:
Any one got a clue how to solve this?
Usually when it's a track that becomes unavalible in my country it gets grayed out only. (That has happened before)
It doesn't matter if i'm on desktop, Android, or smart TV.
//Jan
Hey Jan!
Sorry to see you're having some trouble with Spotify at the moment.
Could you try a reinstall of the app to see if that helps at all?
Same problem here with a Nokia Lumia 520. I reinstalled the app but the problem persist.
I am disappointed ...
I was trying to merge 2 playlists, I created a new playlist on the windows desktop and selected copy in my old playlist and paste to copy the content into my new playlist.
The problem I have is that it hasn't worked and both playlists now show 'current playlist is empty'
I still have the original playlist with all it's content synched offline to my iphone, how can i get the content back onto the desktop as I fear when I synch the phone it will delete all the content for good.
Any help gladly received
Thanks
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…