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Please help me. Spotify has paid a premium fee. Is it possible to return th

Please help me. Spotify has paid a premium fee. Is it possible to return th

Будь ласка, допоможи мені. Spotify сплатив преміум комісію. Чи можливо повернути кошти

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1 Reply

Hi there, and welcome to the Community.

 

I hope you don't mind if I reply in English. We can use a translator 😊

 

In this case I'd suggest you to first cancel your Premium subscription by following these steps:

  1. Log in to your account page
  2. Under Your plan, click Change Plan
  3. Scroll to Spotify Free and click Cancel Premium

You can also read about Spotify's Refund Policy in this support article; and if you believe that you're eligible for a refund, feel free to reach out to Customer Support here.

 

Let me know if you have any other questions!

BittencourtSpotify Star
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