Podcast Episode Plays Ad only Sometimes on Premium Account

[#1]

I have had a 3 hour podcast episode of Rain play on repeat for months with no issues, I use it to sleep. Starting a few days a go, an Ad will start playing but only when it's like 3am, but any other time I play the podcast episode I get no Ads.

[OscarDC]

Hey there,

Thank you for reaching out to the Community and welcome.

Even as a Premium user, you may receive advertising or sponsored messages when playing a podcast if it was added by its creator. However, since you mentioned it started happening recently, it could be related to different reasons as well.

First, we'd recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it’s more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble. 

If the issue persists, would you mind checking with a different podcast to see if it makes any difference?

Lastly, if you have a Premium subscription, could you check if downloading the content and playing it Offline keeps showing the ad?

We'll be on the lookout.