Podcast Episodes getting removed forever after I played it.

[none_of_ur_3UISNESS]

Hello. 

I know this is quite shameful but I listen to NSFW podcasts here on Spotify. But there is something that had me frustrated for a while now.

After I play or click an episode, all episodes/audio files from the creator suddenly gets removed out of nowhere. Even if I manually search for the particular episode/audio or the creator on the Search tab, there is nothing. 

Is it a bug? Is Spotify the one removing it? (However, it is weird since they only remove it once i click on it...) 

I'm gonna drop my Spotify Premium if I encounter this one more time. I'm already on the edge.

[OscarDC]

Hey @none_of_ur_3UISNESS,

Thanks for reaching out here in the Community and welcome. We moved your post from the Chats section to one of our Help boards as its content fits better here.

This type of case, when the content suddenly disappears, it's commonly related to some damaged cache stored on your device. So first, we'd recommend performing a clean reinstall of the app by following the steps mentioned in this article as this process will replace any damaged files and ensure you're running the latest version of the app.

If the issue persists, would you mind checking if that happens with all the podcasts you tried or is it a specific one?

Lastly, to continue investigating this case, would you mind checking on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out. 

We'll be on the lookout.