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Podcast delay

Podcast delay

I upload mi podcast episode 15 minutes ago and it was succesfull in Podcasters, but I don't see the episode in Spotify. What's wrong? 

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2 Replies

Hey @Ale101997,

 

Thank you for reaching out here in the Community. We moved your post from the Chat section to one of our Help boards as its content fits better here. 

 

If you're a podcaster and you're having an issue, feel free to check out our Spotify for Podcasters help center here


As much as we'd like to help you further, we think you should reach out to the customer support folks there as they're the ones in charge. We don't have access to the necessary systems and tools to look further into this. 
 

Hope this helps. Take care 🙂 

LyubkaModerator
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Hi!

 

Two days ago I added the latest episode of my podcast (https://open.spotify.com/show/4YbN5JklHhcQSnVwbENJb5?si=ef51d1f644374447) on my server. I updated the XML file (https://carddasssocialcast.onepiececollection.fr/podcast.xml), launched a manual update on FeedBurner and this new episode (# 18) showed up on every podcast app (Podcast Addict, Apple Podcasts, Google Podcasts) except Spotify!

 

As usual, the date I put on the podcast is the recording date (September 16th) but I don't think this should be a problem as I always do this.

 

Spotify:

Capture d’écran 2023-11-29 à 11.23.24.png

 

Apple Podcasts:

Capture d’écran 2023-11-29 à 11.24.46.png

 

Do you have an idea how to troubleshoot this? I don't know what to do I'm desperate.

 

Thanks!

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