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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10543 Views
  • 72 replies
  • 9 likes
  • Other
  • 10543 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20172 Views
  • 9 replies
  • 2 likes
  • Other
  • 20172 Views
  • 9 replies
  • 2 likes

Superuser Contribution Black screen on web player

PlanPremiumCountryUK Operating SystemWindows 10 My Question or IssueHi, As I cannot install the Spotify player application, nor use the Windows 10 store option on my laptop, I have been looking to use the web player instead. However, I have found on ...

  • Casual Listener
  • Plan Premium Country UK   Operating System Windows 10   My Question or Issue Hi,   As I cannot install the Spotify player application, nor use the Windows 10 store option on...
  • badpatch
  • Newbie
  • 1658 Views
  • 4 replies
  • 0 likes
  • Other
  • 1658 Views
  • 4 replies
  • 0 likes

Superuser Contribution I have switched off Autoplay via the settings menu, but it is still active

I am trying to disable Autoplay I have switched it off via the settings menu on both my Windows laptop and my Android phone, but it has not been disabled. What else can I try?

  • Visitor
  • I am trying to disable Autoplay I have switched it off via the settings menu on both my Windows laptop and my Android phone, but it has not been disabled. What else can I try?
  • dsiew10
  • Visitor
  • 1246 Views
  • 12 replies
  • 3 likes
  • 1246 Views
  • 12 replies
  • 3 likes

Superuser Contribution Songs keep randomly stopping or skipping to the next song - LG Smart TV

I have premium account and in the past weeks i´m having an issue in my LG Smart TV model SK7900PLA, which consists in the songs keep randomly stopping or skipping to the next song until the list stops. - I already reinstall the app in the SmartTV, wh...

  • Regular
  • I have premium account and in the past weeks i´m having an issue in my LG Smart TV model SK7900PLA, which consists in the songs keep randomly stopping or skipping to the next song until the list stop...
  • LuckyLuke16
  • Newbie
  • 9813 Views
  • 20 replies
  • 4 likes
  • Other
  • 9813 Views
  • 20 replies
  • 4 likes

Solved!!Superuser Contribution I can't access my friend's collaborative playlist despite being public

PlanPremiumCountryAustraliaDevice(iPhone 14 Pro Max, Macbook Pro 16 inch 2019)Operating System(iOS 17, macOS Ventura 16.4) My IssueMy friend had created a public collaborative playlist in order for everyone to share songs, I was able to access and ad...

  • Casual Listener
  • Plan Premium Country Australia Device (iPhone 14 Pro Max, Macbook Pro 16 inch 2019) Operating System (iOS 17, macOS Ventura 16.4)   My Issue My friend had created a public collaborativ...
  • tphn
  • Casual Listener
  • 4198 Views
  • 2 replies
  • 0 likes
  • Other
  • 4198 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Mobile][Social] Group Listening

Up until recently my friends could scan a Spotify code and join the playing group to add songs to the queue, for example. This feature has been changed and you can no longer 'join and play music on same device', nor is there a code. I have to send th...

  • Newbie
  • Up until recently my friends could scan a Spotify code and join the playing group to add songs to the queue, for example.   This feature has been changed and you can no longer 'join and play m...
  • Dian
  • Spotify Legend
  • 1086 Views
  • 4 replies
  • 3 likes
  • Mobile
    Social
  • 1086 Views
  • 4 replies
  • 3 likes

how to find account settings on my Mac

I'm trying to upload a personal mp3 file to my Spotify account and all the instructions say to go to my account and then "settings". There's no option for settings. Same thing on my PC desktop. WHERE can I find settings on my Mac (or PC) desktop?Than...

  • Visitor
  • I'm trying to upload a personal mp3 file to my Spotify account and all the instructions say to go to my account and then "settings". There's no option for settings. Same thing on my PC desktop. WHERE...
  • Maxim
  • Spotify Star
  • 907 Views
  • 1 replies
  • 0 likes
  • 907 Views
  • 1 replies
  • 0 likes

Solved!! Playlists not fully syncing between devices

PlanPremiumCountryUSA DeviceDell Latitude E7450, Dell Inspiron 5559, Samsung Galaxy S7 (Verizon)Operating SystemWindows 7 Professional, Windows 10, Android 8.0.0 Oreo My Question or IssueMy playlists are not really fully syncing between my Android de...

  • Casual Listener
  • Plan Premium Country USA  Device Dell Latitude E7450, Dell Inspiron 5559, Samsung Galaxy S7 (Verizon) Operating System Windows 7 Professional, Windows 10, Android 8.0.0 Oreo   My Q...
  • electroman12345
  • Casual Listener
  • 1892 Views
  • 5 replies
  • 1 likes
  • Other
  • 1892 Views
  • 5 replies
  • 1 likes

Ads + podcasts keep playing at the same time

PlanPremiumCountryCanada DeviceS23 ultra Operating SystemNewest android version, My Question or Issue Ads keep playing during podcasts and both the audio feeds intertwine Before the lastest update, when an ad break happens, the podcast pauses, and th...

  • Casual Listener
  • Plan Premium Country Canada    Device S23 ultra  Operating System Newest android version,    My Question or Issue   Ads keep playing during podcasts and both...
  • BrettG94
  • Casual Listener
  • 251 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suddenly ads on Premium

I have had Premium Family for several years, I recently had to update my payment card details and it made me reinvite family etc. My top podcast is Armchair Expert and since they moved to Spotify exclusively, I've had no ads for 6-8 months. However s...

  • Regular
  • I  have had Premium Family for several years, I recently had to update my payment card details and it made me reinvite family etc. My top podcast is Armchair Expert and since they moved to Spoti...
  • shmabbss
  • Visitor
  • 698 Views
  • 2 replies
  • 0 likes
  • Other
  • 698 Views
  • 2 replies
  • 0 likes

Alexa voice command to play on Bose SoundTouch doesnt work

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemWindows 10 My Question or IssueI noticed last night when I asked Alexa to play music on my Bose SoundTouch soundbar it defaulted to playing Amazon Music instead of Spotify Premium. When I...

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Windows 10   My Question or Issue I noticed last night when I asked Alexa to play music on my Bose SoundTouch soun...
  • mitchwarner
  • Newbie
  • 2644 Views
  • 4 replies
  • 5 likes
  • Other
  • 2644 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution Spotify official playlist disappear

I used to play "Anime Hits - playlist by Spotify", but it recently disappeared from my library.Then I use Google search to find this playlist is not found now.https://open.spotify.com/playlist/37i9dQZF1DX6XceWZP1znYIs there any way to see what songs ...

  • Newbie
  • I used to play "Anime Hits - playlist by Spotify", but it recently disappeared from my library. Then I use Google search to find this playlist is not found now. https://open.spotify.com/playlist/37...
  • Susan_GP
  • Moderator
  • 412 Views
  • 1 replies
  • 0 likes
  • Other
  • 412 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution podcast

Plan/PremiumCountryegypt Deviceiphone 13 proOperating System My Question or Issuewhy podcast videos wont appear like i cant watch a podcast video

  • Newbie
  •   Plan /Premium Country egypt  Device iphone 13 pro Operating System     My Question or Issue why podcast videos wont appear like i cant watch a podcast video
  • Alex
  • Spotify Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • Connect
  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can´t I reproduce a song that I just listened a couple of hours before?

A couple of hours before I listened to a song, then I paid premium and that same song, which appears as available on the list, can´t be listened to now

  • Visitor
  • A couple of hours before I listened to a song, then I paid premium and that same song, which appears as available on the list, can´t be listened to now
  • MihailY
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

200 Songs in Release Radar

Does anyone know how someone's Release Radar can contain 200 songs? From what I've seen for everyone else, it's 30 songs. Here's the link for the one in question. spotify:user:spotify:playlist:37i9dQZEVXbk0tZ2gT0JPb

  • Gig Goer
  • Does anyone know how someone's Release Radar can contain 200 songs?  From what I've seen for everyone else, it's 30 songs.  Here's the link for the one in question. spotify:user:spotif...
  • DUBSREDA
  • Casual Listener
  • 984 Views
  • 3 replies
  • 1 likes
  • Other
  • 984 Views
  • 3 replies
  • 1 likes

Superuser Contribution Move recently added to playlists back to the top

When I used to add new songs, my recently-added-to playlists would automatically be at the top of the playlist list that pops up. I usually add new songs to my liked songs so that playlist was at the top. Recently it stopped doing that and I have to ...

  • Visitor
  • When I used to add new songs, my recently-added-to playlists would automatically be at the top of the playlist list that pops up. I usually add new songs to my liked songs so that playlist was at the...
  • AlejaR
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Premiun

might be a stupid question sorry but I have Premium and doesnt let me download songs to my computer or my Virtual DJ.. any idea why?? thanks guys.. Jose

  • Visitor
  • might be a stupid question sorry but I have Premium and doesnt let me download songs to my computer or my Virtual DJ..  any idea why??   thanks guys..   Jose 
  • Billy-J
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web interface displays CSS code on all items

PlanFree/PremiumCountryAustraliaDeviceiMac Retina 5K, 27-inch, 2017Operating SystemMacOS Ventura 13.4.1 My Question or IssueWhen I open Spotify in my Chrome browser, it displays with weird CSS style attributes attached to everything. It seems like if...

  • Newbie
  • Plan Free/Premium Country Australia Device iMac Retina 5K, 27-inch, 2017 Operating System MacOS Ventura 13.4.1   My Question or Issue When I open Spotify in my Chrome browser, it ...
  • AlejaR
  • Moderator
  • 408 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution music lable

hello softy music I am a songwriter and composer and have a music label on YouTube. Can I open an account with a music label with softy? Or as an artist.I hope you will give proper advice.Thank you.

  • Casual Listener
  • hello softy music   I am a songwriter and composer and have a music label on YouTube. Can I open an account with a music label with softy? Or as an artist. I hope you will give proper advice....
  • Novy
  • Moderator
  • 233 Views
  • 2 replies
  • 0 likes
  • 233 Views
  • 2 replies
  • 0 likes

Superuser Contribution Instagram won’t show a timestamp for my track in the story

Hi Guysnot sure if this is the eighth place to post but I’ll give it a goIt’s been only recently that I got my music via streaming platforms (maybe 3 days)account verified and all.today I’ve been struggling with posting my track, it shows up in the s...

  • Newbie
  • Hi Guys not sure if this is the eighth place to post  but I’ll give it a go It’s been only recently that I got my music via streaming platforms (maybe 3 days) account verified and all. toda...
  • Vasil
  • Moderator
  • 827 Views
  • 1 replies
  • 0 likes
  • 827 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not loafimg

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 13 My Question or IssueSpotify can't load any if their sites/app on desktop. Also tried on mobile and the phone web site works fine but the moment I t...

  • Newbie
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 13   My Question or Issue Spotify can't load any if their sites/app on ...
  • Joan
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • Other
  • 134 Views
  • 1 replies
  • 0 likes