Podcast streaming misbehaving

[jobejobe]

Plan

Premium

Country

United States

Device

Google Pixel 4a

Operating System

Android 13 (Tiramisu)

My Question or Issue

A few issues with podcasts started happening to me just today.

First, while a podcast is playing in fullscreen, it forces itself to be in portrait mode, cropping itself and degrading quality. When I minimize the player, it rotates to landscape and keeps playing video in the miniplayer.

I tried to fix this with the options menu, where I discovered problem two, which is Spotify not opening the options menu for the podcast, displaying a pop-up error "Go online to see menu." I am online clearly, hence my streaming of the podcast.

I tried turning the streaming of the video off for cellular data, which gave me a third problem, which is that I cannot disable the video streaming of podcasts that provide one. It lets me flip the switch "off", however the video plays regardless.

I'm not sure what's causing this issue with the podcasts in so many ways on my app, but it makes streaming them poor quality while using a lot of data. Thank you

[Lyubka]

Hey @jobejobe,

Thank you for reaching out here in the Community.

Could you try to log out > restart your device > log back in to see if that makes any difference for you?

Make sure you don't have any other apps running in the background when opening Spotify and see if the app behaves the same way.

In case the issue persists, would you mind asking a friend or a family member to log in on your device and test if they'll experience this?
 

Hope this helps. Let us know how it goes.