Popup "action" messages in Android GUI interface

[Benflips]

Plan

Premium

Country

Australia 

Device

Samsung s24 ultra

Operating System

Android...not sure what version of oneui

My Question or Issue

• I am constantly frustrated by these "popup" messages within the app that confirm things like after I have added a song to a play list. I call them "action popups" but I don't know if that is their correct name.

They appear at the bottom of the interface but above a "now playing" song.

They lay over important buttons like when you want to complete adding a song to multiple play lists.

These popups remain on screen for sometimes what feels.like up to 10 seconds and you can't delete or remove them (unless you change screen orientation which makes them disappear).

Why do they exist and can I get rid of them or have them appear at the top of the app? They are painful and really impact use of the app

[Dessi]

Hey @Benflips,

Thanks for reaching out!

Has this been going on for a while or has it recently started happening? If it was more recent, did you notice it occurring after a specific event such as an OS or app update? If you haven't tried any troubleshooting steps so far, I'd suggest starting off with a clean reinstall of the app by following the steps in this guide. It's also worth trying on another device to see if it takes a longer time for the notification to go away there as well. You can also ask a friend or relative to log in their account on your device, so that we can rule out if it's device- or account-related.

Keep us posted.

[Benflips]

It has been happening forever and is still happening.  It happens in other apps too like Chrome. It happened on my previous samsung flagship and has continued on this one. It is painful.

[AlejaR]

Hey there @Benflips,

Thanks for your reply.

We really appreciate you keeping us in the loop and for the time you took to let us know about this behavior. For all the valuable info you share with us, and since you noticed this being the same behavior on other devices, we can confirm this is expected. You'll see this notification at the bottom of the screen when you perform some actions (such as removing songs from your playlists) for at least 4–5 seconds.

If perhaps you're seeing this notification is not going away at all when using the app, then we invite you to share a video recording of this behavior with us, so we can investigate further. You can attach the video to your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

If you see this pop-up message does go away after some seconds, but you'd like to stop receiving it, we invite you to post an idea about it. The Idea Exchange is one of the most active areas of the Spotify Community. It’s a place where Spotify users can share their feedback in the form of ideas, to improve the Spotify experience for everyone. You can learn more about our Ideas board in this article.

We hope you found this helpful. We're always here to help.