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Porque tengo que desinstalar e instalar después de un tiempo de uso

Porque tengo que desinstalar e instalar después de un tiempo de uso

Después de usar la app empieza a funcionar muy lento y se corta la música, tengo que desinstalar e instalar para q funcione bien,
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1 Reply

Hi there,

 

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community. Could you please provide us the following:

  • What device(s) does this happen on?
  • When did this start happening?
  • Does any specific part of the app (e.g. podcasts, Canvas, videos, etc.) trigger this behaviour or is it sporadic across the whole app?
  • Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.


 

 

JoanModerator
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