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Pre sale

Pre sale

I have all the boxes ticked and have not recieved any pre sale info

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Hello there!

Presale emails are sent to listeners who Spotify's data shows are the artistโ€™s top fans. First, you should make sure youโ€™re opted in to the Artist Updates emails! Edit your account settings here. You can find more info about this here.

 

Hope this helps and have a nice day.

Jose_MSpotify Star
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