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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 12660 Views
  • 83 replies
  • 9 likes
  • Other
  • 12660 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20562 Views
  • 9 replies
  • 2 likes
  • Other
  • 20562 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Remove old devices

There are several Alexa Echo devices that I do not have anymore that still show up on my list of devices. I don't see an option to delete them.

  • Visitor
  • There are several Alexa Echo devices that I do not have anymore that still show up on my list of devices. I don't see an option to delete them.
  • max61998
  • Visitor
  • 1260 Views
  • 4 replies
  • 0 likes
  • 1260 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcasts not playing on PC

PlanPremiumCountryAustraliaDeviceDell PCOperating System Windows 10My Question or IssueWhen I go to select a podcast to listen to, for example, "Dyl and Friends episode 87", it simply does not play and skips 5 episodes ahead, landing on episode 92. H...

  • Casual Listener
  • Plan Premium Country Australia Device Dell PC Operating System  Windows 10 My Question or Issue When I go to select a podcast to listen to, for example, "Dyl and Friends episode 87", it...
  • Dessi
  • Moderator
  • 5412 Views
  • 23 replies
  • 1 likes
  • music
    Other
  • 5412 Views
  • 23 replies
  • 1 likes

How to continue listening to Harry Potter

PlanPremiumCountryNL DeviceIphone Operating System My Question or IssueI would like to continue listening to Harry Potter - Audiobook World read by Akshay Singh. But I cannot find the subscription process or are there just 6 chapters for the moment?

  • Casual Listener
  •     Plan Premium Country NL   Device Iphone   Operating System     My Question or Issue I would like to continue listening to Harry Potter - Audiobook Worl...
  • 150 Views
  • 0 replies
  • 0 likes
  • Other
  • 150 Views
  • 0 replies
  • 0 likes

Superuser Contribution Re: Videos do not play when connected to Bluetooth

I use a Samsung Galaxy Note 9 and I have tried every method you have suggested in recent posts for this problem and I still can not watch podcast videos while using my TOZO-T12 Bluetooth Headphones. I have tried on two other devices, iPhone 12 and Sa...

  • Visitor
  • I use a Samsung Galaxy Note 9 and I have tried every method you have suggested in recent posts for this problem and I still can not watch podcast videos while using my TOZO-T12 Bluetooth Headphones. ...
  • Jrock3144
  • Casual Listener
  • 528 Views
  • 2 replies
  • 0 likes
  • 528 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify web-player on Firefox doesn't work properly

I just want to know where exactly Spotify web-player files are located in Firefox. My problem is as follows: a couple days ago I tried to clear my Firefox cache files with Spotify for web still playing (had forgotten to switch it off). After that whe...

  • Casual Listener
  • I just want to know where exactly Spotify web-player files are located in Firefox. My problem is as follows: a couple days ago I tried to clear my Firefox cache files with Spotify for web still playi...
  • lmocsi
  • Newbie
  • 1778 Views
  • 11 replies
  • 3 likes
  • Other
  • 1778 Views
  • 11 replies
  • 3 likes

Solved!! Spotify for Artists - Song is not part of your current catalogue

Hi, I'm not sure if this is the right place to post this question but I couldn't find a fitting forum for this on this community. I have just released a new single on Friday and after ranking up close to 2000 streams during the weekend, I suddenly co...

  • Visitor
  • Hi,    I'm not sure if this is the right place to post this question but I couldn't find a fitting forum for this on this community.   I have just released a new single on Friday a...
  • harryfinger
  • Visitor
  • 23074 Views
  • 12 replies
  • 10 likes
  • 23074 Views
  • 12 replies
  • 10 likes

Superuser Contribution Unable to stream podcast

PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro, Macbook Pro 2021Operating SystemiOS 18.11, Sonoma 14.6.1 My Question or IssueHello! I am having an issue with one of the podcasts I regularly listen to via Spotify. The issue just began a couple day...

  • Visitor
  • Plan Premium Country United States Device iPhone 11 Pro, Macbook Pro 2021 Operating System iOS 18.11, Sonoma 14.6.1   My Question or Issue Hello! I am having an issue with one of the p...
  • Ivelina
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • Other
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to change the artist header image

Unable to change the artist header image because of some sort of glitch. The save button is behind something so i can't press itPlanPremiumCountryFinlandDeviceMacBook AirOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Unable to change the artist header image because of some sort of glitch. The save button is behind something so i can't press it Plan Premium Country Finland Device MacBook Air Operating Syste...
  • pavlot
  • Newbie
  • 10398 Views
  • 30 replies
  • 0 likes
  • 10398 Views
  • 30 replies
  • 0 likes

Superuser Contribution Unable to login using my Facebook account to android app

Hello. I have been having this problem for a couple of days now where I try to connect my Spotify to my Facebook account with my android device. since it is my main account I use on all of my devices I am a bit shocked by this incident. Since My acco...

  • Casual Listener
  • Hello.    I have been having this problem for a couple of days now where I try to connect my Spotify to my Facebook account with my android device.  since it is my main account I use...
  • Ivelina
  • Moderator
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Superuser Contribution New podcast episodes on PS5 will not play

PlanPremium CountryUS DevicePlaystation 5 My Question or IssueThe latest episodes of several podcasts will not play any more, ever since the latest PS5 update. I'm experiencing this with My Brother, My Brother, and Me, as well as a few other podcasts...

  • Regular
  • Plan Premium   Country US   Device Playstation 5   My Question or Issue The latest episodes of several podcasts will not play any more, ever since the latest PS5 update. I'm ...
  • judithmcelroy
  • Casual Listener
  • 10086 Views
  • 78 replies
  • 13 likes
  • PlayStation
  • 10086 Views
  • 78 replies
  • 13 likes

Superuser Contribution Podcasts playing in random order

PlanPremiumCountryUSADeviceBoth Moto G7 Optimo Maxx and Asus laptopOperating SystemBoth Andriod 10 and Windows 10 My IssueOn both the desktop app and my phone app my podcast queue is not working right. When I play an episode from oldest to newest it ...

  • Casual Listener
  • Plan Premium Country USA Device Both Moto G7 Optimo Maxx and Asus laptop Operating System Both Andriod 10 and Windows 10   My Issue On both the desktop app and my phone app my podcast ...
  • SimonHart
  • Casual Listener
  • 5362 Views
  • 24 replies
  • 2 likes
  • Other
  • 5362 Views
  • 24 replies
  • 2 likes

Solved!! Printing Spotify Scanner

I wanted to know if I could still scan the Spotify code if it was printed out.

  • Newbie
  • I wanted to know if I could still scan the Spotify code if it was printed out.
  • sophya_anthonela
  • Visitor
  • 61313 Views
  • 2 replies
  • 1 likes
  • 61313 Views
  • 2 replies
  • 1 likes

Superuser Contribution Panasonic Allplay devices not connecting any more

PlanPremiumCountryGermany DeviceWifi speaker: Panasonic Allplay SC-ALL2, SC-ALL6, SC-ALL05CD, Lenco Wireless Audio Receiver (also Allplay protocol)Spotify Apps: ipad 9th gen, Linux Desktop player, Fairphone 4 (Android), WebplayerOperating SystemIOS, ...

  • Visitor
  •   Plan Premium Country Germany   Device Wifi speaker: Panasonic Allplay SC-ALL2, SC-ALL6, SC-ALL05CD, Lenco Wireless Audio Receiver (also Allplay protocol) Spotify Apps: ipad 9th ge...
  • KenGer
  • Visitor
  • 182 Views
  • 2 replies
  • 1 likes
  • Connect
    Other
  • 182 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Greyed out songs

I've noticed that songs coming up in the search results are occasionally greyed out, and I can't play them.This happens on mobile devices, the web player and the desktop player. I originally figured those were premium-only or something, but having st...

  • Regular
  • I've noticed that songs coming up in the search results are occasionally greyed out, and I can't play them.This happens on mobile devices, the web player and the desktop player. I originally figured ...
  • greenmanja
  • Visitor
  • 650874 Views
  • 84 replies
  • 49 likes
  • Web Player
    Windows
  • 650874 Views
  • 84 replies
  • 49 likes

Solved!! Pagué con nequi (Colombia) un día antes del cobro pero no procesa el pago

El viernes realicé el pago de la membresía individual con nequi (Colombia), me aseguré de que fuera el correo y cuenta correcta, y puse la membresía correcta. El pagó se mostró como "exitoso" en nequi pero al día siguiente me llegó un correo de que n...

  • Visitor
  • El viernes realicé el pago de la membresía individual con nequi (Colombia), me aseguré de que fuera el correo y cuenta correcta, y puse la membresía correcta. El pagó se mostró como "exitoso" en nequ...
  • Jose_M
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Discover weekly] - marking don't like song does not unqueue song

PlanPremiumCountryPortugalOperating System(Windows 10) My Question or IssueHi. I mainly use the discover weekly playlist to play songs. lately a lot of recommendations have been wrong for some reason. so I have to use the "I don't like this song" "I ...

  • Casual Listener
  • Plan Premium Country Portugal Operating System (Windows 10)   My Question or Issue Hi. I mainly use the discover weekly playlist to play songs. lately a lot of recommendations have been ...
  • stianschjelderu
  • Regular
  • 1525 Views
  • 5 replies
  • 0 likes
  • 1525 Views
  • 5 replies
  • 0 likes