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Saved music disppeared from OSX app but still on webplayer and phone

Saved music disppeared from OSX app but still on webplayer and phone

All but one of the 1000 songs I have saved won't show up on my OSX app, but when I go to "my music" on my iphone or on webplayer, everything is still there. If I search for a song that was saved on my laptop, the check mark doesn't even appear next to it any more.

 

How can I get all my music back? I've tried updating, logging out and back in, and restarting the computer. Same single song is there every time.

 

Many thanks!

Reply
1 Reply

I suggest you contact support so they can take a look at your account and see what is causing this


https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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