Shazam and Spotify not synching — 5 year old problem

[Hmm_888]

why hasn't this been resolved?

[Alex]

Hey there @Hmm_888,

Thanks for reaching out about this in the Community!

This issue has been reported and should be fixed for iOS. 

Issues concerning not only Spotify but a third party app like Shazam, usually take longer to fix. 

You can read more about that in this Ongoing Issue thread. 

Hope you find this info helpful. Don't hesitate to reach out again if you have questions.

[Hmm_888]

---

@Alex wrote:

Hey there @Hmm_888,

Thanks for reaching out about this in the Community!

This issue has been reported and should be fixed for iOS. 

Issues concerning not only Spotify but a third party app like Shazam, usually take longer to fix. 

You can read more about that in this Ongoing Issue thread. 

Hope you find this info helpful. Don't hesitate to reach out again if you have questions.

---

Haha. Is there an echo here? This issue has been ongoing for 5 or more years. The United States has had two presidents since then. Maybe it will be 'fixed' by the year 2045? In other words, it will never be fixed. And these captchas here are totally insane and frustrating.🙄

[socialpapaya]

Method 1: Run SFC Scan

Click on the below link and follow the procedure to perform a SFC Scan.

http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-rep...

Method 2: Run DISM Tool
I would also suggest you to run the System update readiness command. It detects incorrect manifests, cabinets or registry data, it may replace the incorrect data with corrected version available. Follow the steps.

Press Windows key + X.

Click command prompt (Run as administrator).

In the Administrator: Command Prompt window, type the following commands. Press Enter key after each command:

DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth

To close the Administrator: Command prompt window, type Exit, and then press Enter

Check if it helps.

If the issue persists, you can reset Windows store and check if it helps.

Method 3: Reset Windows store

Follow the below steps to reset Windows Store

Press Windows +R

Type Wsreset.exe and press Enter