Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Song not fully recorded

Song not fully recorded

Hi:
I'm listening the album "Bethoveen, Irish & Scotish songs" (ASTRÉE) and the song "the kiss, dear maid..." ends abruptly after 2 minutes.
Is it possible to offer the fully recorded song (in this album)?
Thanks!
Reply
5 Replies

Hi there,
Welcome at the Spotify Community!

Thanks for letting us know! Could you please share the song link or song URI (by performing a right-click or pressing the 3 dots icon on your mobile)?

I can't find the song, so with the link/URI I should be able to find it :).

Then I can listen and see if it's the song, or it might be something on your end.

 

Thank you!

That song on that particular album is only 2 minutes long so it will indeed end in 2 minutes.  However, that song is elsewhere on Spotify....the entire song is 3:01 long.  I would just pick a different album to listen to that song and you will hear the entire song.  🙂

If you liked my post, please send me some "kudos"!

If I solved a problem for you, please click the "accept as solution" tab.


FOLLOW ME AND I WILL FOLLOW YOU (just let me know you followed me)

KAREN ON LAST.FM

Karen's Twitter




Hi,
Of course, I have already listened other full versions of this song in Spotify, but I like this particular version and I don't understand why is abruptly ended.
It has to be a recording issue...
Thanks,

Thanks! I would suggest you to get in touch with Spotify. Please choose the following categories: Feedback - Report damaged songs (translated, it might be named different).

 

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Spotify aims to reply within 24 hours.

Suggested posts