Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Song on album is greyed out

Song on album is greyed out

An album on spotify has one song that is greyed out and unavailable for me to listen to. I know that it is sometimes beyond Spotify's control so I got in contact with the artist and they said the song is working fine for them. I feel like this problem is unique because instead of an entire album not being available just one song out the album is unavailable, it doesn't have any features or anything.

The album is called Wrapped In Plastic by the band Candy, all of the songs are working fine except for the song Talk to You. Once again, I reached out to the artist Candy and they said it was working fine.

 

Ps. I have a premium account and the problem is on my desktop and phone.

Screen Shot 2019-04-22 at 10.12.36 PM.png
Reply
0 Replies

Suggested posts