Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
FAQs
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Ongoing Issues
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Help categories
Account & Payment
Using Spotify
Listen Everywhere
I have the following setup, 3 switches Cisco SG300-series and Cisco Meraki APs.
I do have a Yamaha Music Cast connected to Switch 1 that is named MUSIC1.
Plan
Premium
Country
Sweden
Device
Apple, Android, Yamaha Music Cast
Operating System
IoS, Android, Windows, OSX etc
My Question or Issue
Mobile 1 is able to see the device and connect properly to the MUSIC1 device, but Mobile 2 is not able to, but can ping the Yamaha Music Cast.
Mobile 1 is connected thorough a AP1 that is connected to the same switch as the Yamaha Music Cast(Switch 1).
Mobile 2 is connected thorough AP3 or AP2 and cannot see the MUSIC1 device.
What IGMP-settings is needed to serve Spotify Connect for all switches and APs?
Suggested posts
Let's introduce ourselves!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…
Staff / Moderator/ 3 years ago in Social & Random