Spotify Connect no longer works with Philips SW750M speakers

[sherriff]

Plan

Premium

Country

Germany

Device

(Android Smartphones/Tablets, PC)

Operating System

(Android 9, Windows 10)

My Question or Issue

I only get the message

"Cannot play at the moment".

Whether on Android devices or Windows PCs

In the Philips SpeakerSet app, the device is recognized.

I have already tried a factory reset and new speaker setup and a reset of the Spotify App - without success!

Best regards

Thomas

[Ver]

Hey there @sherriff,

Thanks for getting in touch with us 🙂

It's a good idea to check out the requirements to use Spotify Connect in this support article. If the speakers are compatible, you can give these steps a go.

If that doesn't help, you can try connecting the speakers via Bluetooth.

Hope this helps. If you have questions, we are here for you.