Help - Other (Podcasts, Partners, etc )

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
2 weeks ago
7sd-_491obm6p
Newbie
10396 Views
72 replies
9 likes
Other

10396 Views
72 replies
9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
20128 Views
9 replies
2 likes
Other

20128 Views
9 replies
2 likes

Spotify PS4 App not Working

App will not start songs. Doesn't matter if I try to start a song with the playstation, by using my phone as a remote, my playlist, other playlist, etc. Under no circumstances can I start a song at will. As soon as i click play on a song, the song pa...

lucassidor
Newbie
App will not start songs. Doesn't matter if I try to start a song with the playstation, by using my phone as a remote, my playlist, other playlist, etc. Under no circumstances can I start a song at w...
2015-12-28 4:43:40 AM
2020-07-28 8:17:29 PM
FBAC_2019
Casual Listener
1569 Views
12 replies
7 likes
music

1569 Views
12 replies
7 likes

Superuser Contribution Suggested albums

PlanPremiumCountryUKDeviceOne Plus 6Operating SystemAndroid My Question or IssueHow can I stop recieving full page ads for new songs/albums when I open spotify? I don't want these as they are essentially adverts for something I didn't choose/select/a...

Zdeevo
Regular
Plan Premium Country UK Device One Plus 6 Operating System Android My Question or Issue How can I stop recieving full page ads for new songs/albums when I open spotify? I don't want ...
2020-07-27 1:42:45 PM
2020-07-28 3:29:04 PM
Elena
Moderator
610 Views
1 replies
0 likes
Premium for Family

610 Views
1 replies
0 likes

Superuser Contribution I can't open my playlist in standalone mode

PlanPremiumCountryArgentinaDeviceSamsung Gear SportOperating SystemTizen OS 4.0 My Question or IssueSome of my playlists don't open when I'm in standalone mode, it shows me the loading spinner for a few seconds and it takes me back to the app home sc...

lgiammarini
Newbie
Plan Premium Country Argentina Device Samsung Gear Sport Operating System Tizen OS 4.0 My Question or Issue Some of my playlists don't open when I'm in standalone mode, it shows me t...
2020-07-25 5:19:34 AM
2020-07-28 1:37:30 PM
Elena
Moderator
353 Views
1 replies
0 likes
Samsung

353 Views
1 replies
0 likes

Issues with google cast support

I'm on Family premium plan running on Android and Windows across numerous devices. We mostly listen via various Google Home devices which used to be a bit clunky, but usable. There have been recent changes that now seem to make Spotify a very poor ex...

hiyakker
Casual Listener
I'm on Family premium plan running on Android and Windows across numerous devices. We mostly listen via various Google Home devices which used to be a bit clunky, but usable. There have been re...
2020-04-27 1:59:30 PM
2020-07-28 8:08:05 AM
hiyakker
Casual Listener
2990 Views
10 replies
7 likes

2990 Views
10 replies
7 likes

My Chromecast TV doesn't show up on my laptop, only on my phone

I just got a new Chromecast TV and the device doesn't show up on my Spotify app on my Macbook. They're both connected to the same wifi and my TV only shows up on my iPhone. If I play it from my phone, only THEN it shows up as a device on my laptop. H...

chantel_le
Visitor
I just got a new Chromecast TV and the device doesn't show up on my Spotify app on my Macbook. They're both connected to the same wifi and my TV only shows up on my iPhone. If I play it from...
2019-12-29 2:20:06 AM
2020-07-28 7:43:45 AM
fronc
Casual Listener
1115 Views
3 replies
0 likes
Connect
Desktop

1115 Views
3 replies
0 likes

Chromecast support from desktop and web.

I'm sure this has been requested before but please add Chromecast support with the ability to cast directly from desktop app and web player. Thanks.

cosmicheretic
Casual Listener
I'm sure this has been requested before but please add Chromecast support with the ability to cast directly from desktop app and web player. Thanks.
2015-10-29 10:58:55 PM
2020-07-28 5:34:39 AM
MattSuda
Spotify Star
862 Views
2 replies
0 likes
Web Player
Windows

862 Views
2 replies
0 likes

Spotify isn't working properly with Chromecast

PlanPremiumCountryFranceDeviceMacbook Pro late 2016, Chromecast 2019, Huawei P20 LiteOperating SystemMac OS Catalina, Android 9 My Question or IssueSpotify doesn't work properly with Chromecast with my devices. It actually worked fine for a month aft...

valentinsoveaux
Casual Listener
Plan Premium Country France Device Macbook Pro late 2016, Chromecast 2019, Huawei P20 Lite Operating System Mac OS Catalina, Android 9 My Question or Issue Spotify doesn't work prope...
2020-07-14 12:58:28 PM
2020-07-27 12:32:11 AM
MattSuda
Spotify Star
641 Views
1 replies
0 likes

641 Views
1 replies
0 likes

continuous play with alexa

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)We have spotify premium family,we’re in Canada,we use sonos speakers with ios,ipad os and alexaMy Question or Issu...

Arjulaad7
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) We have spotify premium family,we’re ...
2020-07-27 8:47:02 PM
433 Views
0 replies
0 likes

433 Views
0 replies
0 likes

Webplayer crashes when logged in with Firefox with a custom user agent.

PlanPremiumUKDeviceGeneric DesktopOperating SystemDebian LinuxMy Question or IssueThe webpage player crashes when logged in with a custom user agent string.Steps to reproduce:Using Firefox 78.0.2 and the User-Agent Switcher extension.Set user agent t...

Scratchcat
Visitor
Plan Premium UK Device Generic Desktop Operating System Debian Linux My Question or Issue The webpage player crashes when logged in with a custom user agent string. Steps to reproduce:...
2020-07-27 6:46:48 PM
328 Views
0 replies
2 likes
Other

328 Views
0 replies
2 likes

Spotify streams

My Question or IssueWhat counts as a stream on Spotify? I know I have to play a song for 30 seconds or more, but does putting a song on repeat have any affect on the streams? I’ve heard if you put one song on repeat, it only counts as one stream no m...

tamitten
Visitor
My Question or Issue What counts as a stream on Spotify? I know I have to play a song for 30 seconds or more, but does putting a song on repeat have any affect on the streams? I’ve heard if you put ...
2020-07-27 2:52:18 PM
2020-07-27 4:26:49 PM
AdamDamon
Spotify Star
912 Views
1 replies
0 likes
Social & Random

912 Views
1 replies
0 likes

Different albums appear in two different free accounts

Plan FreeCountry RussiaDevice(iPhone 6 plus, Lenovo laptop)Operating System(iOS 6, Windows 10 My Question or IssueHi! I happened to create two different accounts, both free yet, and I noticed that when I search for the same song in both of them, it s...

11137056010
Regular
Plan Free Country Russia Device (iPhone 6 plus, Lenovo laptop) Operating System (iOS 6, Windows 10 My Question or Issue Hi! I happened to create two different accounts, both ...
2020-07-27 2:21:34 PM
289 Views
0 replies
0 likes
Other

289 Views
0 replies
0 likes

WebPlayer: Album not found error

Hello,When I try to open an album in the WebPlayer, I get a message that the album is not found.When I click the Play button directly, the album plays without errors.When I try to open the album in the Windows application, it also works.It does not o...

tirecrio
Newbie
Hello, When I try to open an album in the WebPlayer, I get a message that the album is not found. When I click the Play button directly, the album plays without errors. When I try to open the al...
2020-07-27 12:30:21 PM
314 Views
0 replies
0 likes
Other

314 Views
0 replies
0 likes

Spotify Ad Studio in Ukraine

Recently Spotify officially launched in a number of western European countries including Ukraine. Though it's still impossible to choose Ukraine in ad studio for targeting. I googled, but it didn`t help much. Is there any information when ads will be...

Capybara_Paul
Casual Listener
Recently Spotify officially launched in a number of western European countries including Ukraine. Though it's still impossible to choose Ukraine in ad studio for targeting. I googled, but it didn`t h...
2020-07-24 12:16:59 PM
2020-07-26 8:54:37 PM
Capybara_Paul
Casual Listener
413 Views
1 replies
1 likes
Other

413 Views
1 replies
1 likes

Disable spotify connect

Hello, some guys used my Bose SoundTouch speakers with their spotify accounts and now they can use it, turn it on, off, play music whenever they want. I don't want this. I have no idea what the account(s) are.I don't want my speakers listed in any sp...

TeRp1985
Newbie
Hello, some guys used my Bose SoundTouch speakers with their spotify accounts and now they can use it, turn it on, off, play music whenever they want. I don't want this. I have no i...
2017-03-31 6:30:07 PM
2020-07-26 8:10:44 PM
MusOnBosLov
Visitor
651 Views
1 replies
2 likes

651 Views
1 replies
2 likes

Unable to shuffle songs on Samsung TV Spotify App

PlanPremium CountryUSA DeviceSamsung 65" Q7F 4K TV Operating Systemunknown My Question or IssueWhen running the Spotify app from my TV, there is no ability to shuffle songs. The only options I have are to like / unlike.

user-removed
Visitor
Plan Premium Country USA Device Samsung 65" Q7F 4K TV Operating System unknown My Question or Issue When running the Spotify app from my TV, there is no abili...
2020-07-25 11:19:28 PM
343 Views
0 replies
0 likes
Samsung
TV

343 Views
0 replies
0 likes

Weak security - please report under Data Protection laws

I like many users are constantly and repeatedly having my account hacked. Spotify do not seem to care and it is obvious that their systems are weak and do NOT comply with data protection laws. I therefore please ask all users affected to log a compla...

alsohackedoff
Regular
I like many users are constantly and repeatedly having my account hacked. Spotify do not seem to care and it is obvious that their systems are weak and do NOT comply with data protection laws. I ther...
2020-07-25 7:21:00 PM
326 Views
0 replies
0 likes
Other

326 Views
0 replies
0 likes

Spotify mood playlists are in a mixed language

PlanPremiumCountryRussiaDeviceDesktop PCOperating SystemWindows 8.1 My Question or IssueSpotify recently launched in my country, for which I am grateful. And yet I couldn't help but notice that the mood playlists that are available to me come in a mi...

Arkamos
Regular
Plan Premium Country Russia Device Desktop PC Operating System Windows 8.1 My Question or Issue Spotify recently launched in my country, for which I am grateful. And yet I couldn't h...
2020-07-25 8:34:23 AM
343 Views
0 replies
0 likes
Other

343 Views
0 replies
0 likes

Create shuffle to one or more Playlists

Turn on all your playlists to a shuffle mode. So if you have some great playlist it would be good if there is an shuffle option, so I can choose one or more playlists to play longer, instead of choosing shuffle only on one playlist.

carlosclaveriez
Visitor
Turn on all your playlists to a shuffle mode. So if you have some great playlist it would be good if there is an shuffle option, so I can choose one or more playlists to play longer, instead of choos...
2020-07-25 3:50:27 AM
360 Views
0 replies
0 likes
Shuffle Playlist

360 Views
0 replies
0 likes

Spotify Original Podcast has ads on Sonos despite premium

PlanPremium (connected to a family subscription)CountryUnited KingdomDeviceiPhone 6S Plus, Sonos OneOperating SystemiOS 13.3.1, Sonos 11.1 My Question or IssueI started listening to a podcast called 'The Besties', it's a Spotify original so it's not ...

Frakur
Casual Listener
Plan Premium (connected to a family subscription) Country United Kingdom Device iPhone 6S Plus, Sonos One Operating System iOS 13.3.1, Sonos 11.1 My Question or Issue I started liste...
2020-05-02 1:21:06 PM
2020-07-24 12:42:43 AM
D_eN_t
Visitor
1672 Views
1 replies
1 likes

1672 Views
1 replies
1 likes

[Social] Activity doesn't show in the Friends tab

I was confused by my last years Wrapped playlist and figured, that listening on Alexa (neither with the app open on your phone nor closed) won't count for your Wrapped playlist. While talking to the support I also saw, that your listening activity is...

safj
Visitor
I was confused by my last years Wrapped playlist and figured, that listening on Alexa (neither with the app open on your phone nor closed) won't count for your Wrapped playlist. While talking to the ...
2020-07-21 6:33:09 PM
2020-07-24 3:46:27 PM
Luan
Spotify Star
1700 Views
1 replies
2 likes
Social

1700 Views
1 replies
2 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Other (Podcasts, Partners, etc.)

Forum Posts