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Spotify Short Video Mode

Spotify Short Video Mode

Excuse me for a few days here, and I had a problem, the Spotify Categories no longer appear as what I recently listened to, etc. Now only videos from my playlists appear in Short Videos.

Try everything, enable and disable options in Settings,
Restart Spotify, Close Session, until Uninstall and Reinstall but nothing fixes the Video Problem.

Could you please help me.

 

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4 Replies

Hey there @gabarrasa,


Thanks for reaching out about this in the Community!

 

It's a bit unclear what the issue you're experiencing is. Are you having issues with loading Canvas, the short background video which plays on some songs? 

 

It will be great if you can let us know what device this is happening on (device model, OS version and Spotify version) so we can offer further assistance. You can also upload a screenshot with your reply.

 

Cheers.

AlexModerator
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I am sending you photos of the Device together with the version of Spotify. Look, this is what you see on the samartphone. I would like you to help me solve the problem please.these are the images

Screenshot_20230404_154632_com.android.settings.jpg
Screenshot_20230404_154710_com.android.settings.jpg
Screenshot_20230404_154726_com.spotify.music.jpg

Hey @gabarrasa,

Thanks for getting back to us with this info.

What you're seeing is the new Home feed UI. It's not possible to revert this update, so if you have any feedback about it, please share it here

 

We hope this helps.

MihailYModerator
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can it be as it was before?

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