Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify abroad - Blackberry Q5 and Samsung S3

Spotify abroad - Blackberry Q5 and Samsung S3

Hello

 

I have an Australian Spotify account and am curently in Dubai, United Arab Emirates.

 

Spotify is working perfectly fine on both my PC and my Mac laptops, but I cannot download, nor even access Spotify on either my Blackberry Q5, or Samsung Galaxy S3.

 

Please help!!

 

 

Reply
2 Replies

The app store to download apps is geo restricted, so it is likely that it is not showing up.

 

Try manually downloading the apps and installing them:

  

https://www.spotify.com/download/other/

 

Android and Blackberry should be listed 

 

 

Also, a premium subscription is required to listen aborad for more than 14 days, but you probably already know that.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for your help.

So my spotify does work in Dubai on my mac and PC laptops - but not off my Samsung Galaxy S3 or Blackberry Q5.

I've tried downloading the apps via https://www.spotify.com/download/other/ but still no luck.

Any other suggestions?

Thank you!

Suggested posts