Spotify randomly stops music

[depablo84]

From time to time after about 10 seconds Spotify stops music for 1 second and then continues. I tried connecting to different internet sources, but the issue still persists.
I have two devices that face the same issue.
Hama DIR355SBT Digital Radio
Imperial Dabman i550CD
(I think these two devices share the same components because display and menu look very similar)

There is no support from the manufacturer.

Is there any way to debug that issue?

[Ivelina]

Hi @depablo84,

Thanks for posting this thread in the Community and for sharing the details with us. 

Did you notice when this started happening and if it was after something specific? Has it always been like this?

Have you tested with streaming from another device (phone, computer) on to the radio and amplifier to check if it makes any difference? If you don't experience the same behavior on the other device then I recommend giving Spotify a clean reinstall with the steps here if you've not already done so. Corrupted cache can cause different performance issues.

On another note, if the same behavior continues, it'd be great if you could test with different network connections on the other device as well and make sure that you also restart your router (if you're using Wi-Fi).

We'll be on the lookout 🙂