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Spotify stops playing in the middle of a song, often changes devices

Spotify stops playing in the middle of a song, often changes devices

Lately, my Spotify desktop app will just abruptly stop playing music. When I tab over to the app, it says that it has transferred control to my phone. My phone is on my desk and is not even unlocked when this happens. Sometimes it pauses when it does this, but sometimes it starts blasting music from my phone instead of my desktop headphones. Spotify was in the background on both devices.
Occurs 2-4 times a day!
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2 Replies

Hey there @chrisma2n,

 

Thanks for posting in the Community and welcome. 

 

From what you kindly described, it seems that your account is opened on a mobile device different from the one you use. Since you mentioned you don't really recognize that device, we'd suggest you sign out everywhere of your Spotify account by following these steps:

  1. Log in to your account page.
  2. Under Security and privacy, select Sign out everywhere.
  3. Click Sign out everywhere.

After that, you can follow the steps mentioned in this article to completely secure your account. Additionally, we recommend checking for any suspicious apps that may be connected to your account by going to Security and privacy> Manage apps. If you notice anything suspicious you can remove it with the REMOVE ACCESS button. You can easily reconnect the apps that you use whenever you want. 

 

Keep us in the loop and don't hesitate to get back to us if you have any other questions.

AlejaRModerator
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Hi, this is non-responsive and not a solution. 

 

I recognize the device.  It's my phone and it's on my desk.  It is not the device that is playing the music when the problem occurs, but it randomly becomes the device that is playing without any intervention. 

 

This is just one of the many issues I've had with the Connect to a Device "feature", it regularly plays on the wrong device and now it's switching mid-song for no reason.  I really want to be able to manually disable it and just tell it to play locally under all conditions.

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