Spotify won't play any songs, at all on Window Phone 8 - Lumia 1020

[user-removed]

Hi,

My Spotify is the Premium Subscription and is up to date.

My account works on other devices: e.g. iPod, iPad, Mac & Windows 8.1

I have a Lumia 1020 w/Amber update.  

I can login and see all of my playlists.

I can not stream or offline download any tracks over wifi or LTE.

When I ever I attempt to play a track, either from my playlist or while browsing, all Sometimes I am greeted with is the "Now Playing" screen and the floating progress dots at the top and most other times just the floating progress dots without navigating to the "Now Playing" screen.

I can not select the Offline choice in individual playlists. However, I can select offline, for selected playlists. from the Playlists page. Though this does not make any difference and does not "stick" for my next Spotify seession.

Under Setting > Offline & Sync

• > Storage Used: 0.0 MB
• > Sync State: blank
• > Connection Type: none ! No Network Available

App Version: 2.0

Core Version: 0.6.4113.gf895e1a1

I have tried all of the following without any success

• I have rebooted my Phone
• I have reinstalled Spotify and rebooted my Phone
• I have turned off Wifi
• I have logged off and then back on
• I have changed all the settings: e.g. Stream Quality, Syncing & 3G

The problem occured a few updates ago and I have been unable to use the service on this device ever since.

I am now offically frustrated because this is my primary device for using Spotify.

Please help me fix this issue.

[MichaelJerzak]

that is very Strange. i shall Escalate this issue to Spotify Staff, and they will get back to you ASAP.

[Greg]

Hi Nejat, 

This certainly does sound strange.

You seemed to have tried a lot of the basic troubleshooting steps already, so please get in contact here and the team can help out via email.

This way we can offer you some alternate login details to try.

Thanks. 

[Custos]

I have the same problem and tried the same steps as Nejat, but without any result.

I use a Lumia 920, all software up to date.

[user-removed]

I had this problem, too.
I logged in with my Facebook account times before. But when I tried my Spotify username it worked. Do you use your Facebook account to log in? - So try it with you're Spotify account 🙂

Sorry for my bad English :3

Cya

[Custos]

Thanks man, logging in with username and device password is working.
Facebook login seems to be broken?

[ElGuichow93]

Yeah man! Lumia920 owner here and my Spotify app don't want to play anything!!

HEEEELLPPPPP!!!!