[WP 7.5] Premium Account on Nokia Lumia 710 Problem!!!

[SKarver]

I purchased a premium account and setup a device password, however the spotify application on my Nokia Lumia 710 is not accepting the Device Password. Does anyone have any ideas on how to resolve this?

[user-removed]

Hey there!

There is no need for device password, just use your Facebook (if connected to Spoitify) or Spotify as login.

Cheers.

[SKarver]

Unfortunately it says my Facebook login credentials are not premium (which they are. Works fine on my desktop). So I tried the device ID& PW with no luck....

[user-removed]

Hey there!

No problems. You created somehow duplicate account in Spotify system.

I escalate this to right person, so they help you to solve this issue.

Apologise for this dalay.

[David]

Hey there,

Good news - It's not a duplicate account, and your Premium is, in fact, up and running just fine.

Bad news - We might be experiencing a little bit of lag in applying Premium to your account. Just try logging out and back in a couple of times first of all, and hopefully it should apply for you.

[SKarver]

Yeah, it appears that it still hasn't applied to my account. I keep getting error (409). Is there a specific timeframe for the premium status to apply?

[Peter__ · Accepted solution]

Hey 🙂

It is normally almost instant, however it appears the Spotify system is lagging behind a bit today. 

Peter

[SKarver]

Yeah, that was a nasty lag (2+ hours). Thanks for all the help guys!

[user-removed]

Hey, enjoy your Spotify.

[JPL78]

I have exactly same problem. I bought premium account but my "subscription" says that i´m using "free spotify". it´s been seven hours now and counting..

Now when i try to log in at my Lumia 710 phone it says "you need a premium account" (409). How can i get this fixed ??

[JPL78]

Now it´s working fine. I just tried it all again.