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When I log into my Spotify account on Playstation 5 it logs me out

When I log into my Spotify account on Playstation 5 it logs me out

After maximum 15seconds it logs me out, no error code and no information on why
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1 Reply

Hey @JHsdl0,

Thanks for getting in touch about this and welcome to the Community!

First up, we suggest that you restart your router by unplugging it from the power for a few minutes and then plugging it back to see if that makes the difference. If this doesn't do the trick, could you give a different internet connection a go to check if that helps? You can try creating a hotspot on your phone and using that.

If the issue persists afterwards, we'd recommend following these steps:
 

  1. Log in to your account page and scroll all the way to the bottom.
  2. Select SIGN OUT EVERYWHERE.

Let us know how it goes.

EniModerator
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