Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

When starting a playlist from Android Auto smart shuffle is always enabled.

When starting a playlist from Android Auto smart shuffle is always enabled.

If I click on a playlist via de Android Auto Spotify app, it always plays with smart shuffle enabled even though the shuffle icon doesn't say so. Toggling the shuffle feature on and back off via AA does not help turning it off. The only option is to unlock my phone and initiate a song from there.
Reply
2 Replies

Hey @Bennanaananneb,

 

Thank you for reaching out to the Community and welcome. 

 

This is an odd behavior as the Smart Shuffle feature shouldn't be turned on by default, so first, we'd recommend making sure your app and devices’ software are up-to-date. 

Also, would you mind checking if restarting your car (by turning the ignition off then on again) makes any difference?

Lastly, it would also be great if you could record a short video where we can take a better look. You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to YouTube or Google Drive and share the link with us (make sure the video has the permissions for anyone to watch it).

We'll be on the lookout.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

i love the car version of it !
1600179090360.jpg

 

Suggested posts